The hotel staff went out of their way to make my son, who has special needs, comfortable. They were very accommodating, specifically Jessica L., the front desk manager. She went above and beyond to help ease my son's anxieties by making sure he got a room he was comfortable with. The room itself was clean, the food was delicious and...
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One of the cleanest Hotels I ever stayed at. The service is very warm and inviting (not cold as mentioned in other reviews). We stayed in November for three nights as my husband had business near by. Hotel is very convenient to most places we needed to be. Our room as well as the entire property are well maintained and...
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Thank you for taking a moment to provide your objective feedback. I am thrilled that your stay at the Residence Inn was enjoyable and that our friendly staff helped to make you feel welcome. Our diligent housekeeping and maintenance staff will be happy to hear your appreciation of their efforts in working hard to create clean and well maintained accommodations...
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Really bad RI. Pool closed and not mentioned on the web site, here to do a few days of skiing, pool and hot tub is a requirement -I would not have stayed here if I knew pool was closed, why is it not listed as closed on the website that it is closed! I mentioned at check in that the...
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Thank you for taking the time to offer your valuable feedback. I certainly am disappointed that your stay was not all that it could have been. Although we are very excited about the renovations, we understand that a closed pool can be disappointing. We are excited about the local partnerships we have developed to offer our guests alternative swimming options....
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Business Travelers should consider this hotel for long term assignments. I worked at Dartmouth College from February through December of 2011. During that time I stayed at the Residence Inn Monday through Friday. The staff members at the hotel made it feel like my home away from home. They always greeted me by name and with a warm smile. Each...
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I appreciate you offering such positive feedback and praise. We take pride in building personal relationships with our guests so that we can provide a comfortable and welcoming home away from home. With over 30 years experience as a brand meeting the unique needs of guests who are staying weeks or even months, the Residence Inn by Marriott has mastered...
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This hotel had the best free breakfast ever! Great service, free parking, recieved & sent packages for me for free, gave great recommendations. Pet friendly. Clean rooms. Free parking & nice staff.
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Thank you for commenting. I’m happy to hear you enjoyed your complimentary hot buffet breakfast during your stay. Knowing how important a good breakfast is start one’s day, we put extra effort in making sure food is fresh, hot and plentiful with a wide variety to satisfy all of our guests. We pride ourselves on exemplary service making us the...
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We usually stay at the Courtyard, which is very close to this hotel, but chose Residence Inn this time so we could bring our dog. I was a little nervous about the hotel because of the mixed reviews on the site, but I can report that we had a positive experience. The hotel room itself was spotless - and I...
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Thank you for your comments and for giving the Residence Inn a try. I’m happy to hear that we met and exceeded your expectations. Whether staying for a night or a week our spacious suites provide the perfect place to accommodate the whole family… including the dog! You may be interested to learn that 2012 will be an exciting year...
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Great place. Very close to the medical center. Great and super friendly service. Great breakfast ! Clean but the rooms are a tad plain. The Courtyard is fancier but this is friendlier.
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Thanks for commenting and also with staying with us we appreciate the feedback. We just installed our flat screen televisions in our rooms and we are working on making more changes to accomodate our guests. Our level of service is unmatched in the industry and I thank you so much for noticing. Please come back and see us when you...
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This place was a great find. I had an interview at Dartmouth Hospital which is located just down the road, and was offered a special rate for being with the hospital. Upon arriving at the hotel I was greeted by a very friendly and helpful staff member. About 10 minutes of being in my room I received a call from...
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We pride ourselves in providing excellent service to our guests and I really appreciate you noticing. Please think of us the next time your in the area or give us a call to see what is new at the Residence Inn. Thank you so much for staying with us.
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Upon reading some of the reviews below, I cannot believe how off base people are. It seems more lime personal vendettas than hotel reviews. I have stayed here 5 times now. When walking through the door on only my second visit, the wonderful front desk staffeta remembered my name from last time! What lovely, personal service!
This last week I...
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I am elated that you enjoyed your stay and thank you very much for your kind comments. Please ask for me the next time your in the area ( Doug).
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My wife, 17-yr old son and I stayed one nite this week at the Residence Inn, and we would definitely come back. We were making a college visit to Dartmouth and had tried to stay a bit closer to campus (ie, preferably on campus), but this turned out to be a great backup when no hotel rooms were available on/near...
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Thank you so much for your comments and we appreciate you staying with us. I have ordered directional signs for the outside of the hotel and should be here soon. Please come back and see us when you can.
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43 Reviews
43 Reviews
20 Reviews
