We did a late reservation the same day of our arrival. Tired of our 5 hour drive, we checked in around midnight. Very helpful lady at front desk. Place was quiet and neat. Room was clean and modern. We appreciated the hot and cold breakfast the next morning. We won't hesitate to return at all. Good value.
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Thanks for you recommendation! Our overnight front desk staff is as friendly as anyone you will encounter during daytime hours. The newly redesigned rooms and free breakfast make the Holiday Inn Express in Keene a great choice travelers of all kinds. We look forward to seeing you again!
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We stayed here with friends and brought all the kids, 5 month, 2 years old and 6 years old, and we all had a wonderful time. The rooms were clean and spacious, the refrigerator was plenty big for our needs and breakfast in the morning was great! There also were plenty of restaurants, stores and a supermarket close by.
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At the Holiday Inn Express, we love to see families with kids. Our rooms are spacious, the rooms are clean and well appointed with the amenities parents look for. All rooms have microwaves and refrigerators, 37" LCD televisions,and free WIFI. The breakfast is a great value with hot and cold choices every day and is free for all guests in...
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I have been a member of the Holiday Inn Express pool membership at this building for over ten years ( at one time it was a Days Inn) I now go to this hotel to exercise in the pool at least bi-weekly. During this time I have seen the low and highs of the maintance / housekeeping personel at this...
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I am disappointed that you have had a less than acceptable experience with the hotel and the pool. It's true we did some renovation in the pool area and what was done, we are pleased with. There are numerous variables in pool operation in order for it to be perfect. We are working hard to get all aspects of the...
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We only stayed here for one night, but it was a very nice stay. The woman at check-in was very friendly and got us checked in very quickly. She explained all of the amenities and free breakfast very well. The room was a little small but sufficient for our needs. I thought it was cool to have a mini fridge...
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Thanks for taking the time to write your comments. We appreciate when guests recognize excellent service. Have a great holiday season and we look forward to your next stay with us in Keene!
Frank LaGrande
General Manager
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This is an older, 2-story property located on a hard-to-find dead-end street. The staff was friendly when I called about late arrival, and had my key ready upon arrival.
We found the hotel to be overpriced for the town and for the amenities provided; this room might have been worth $79 in the rest of the country. The room was...
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I am sorry you were disappointed with your recent stay. Unfortunately we cannot change our location or, due to local zoning, add additional signage to make us more visible. I would, however to respond to some of the other concerns. In October in the northeast, I would say that most hotels have the highest rates of the year due to...
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We needed a place to stay in Keene as a base for hiking around the area. We have 2 boys, 10 and 13, so we needed a place that was family friendly. The room was quiet, clean, and comfortable. The pool area was clean and enjoyed by many families. The free breakfast buffet had a good selection, especially for sweet...
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I was fortunate to be able to take my two sisters to Keene and we had a lovely girls-get-away. Keene is a wonderful, quaint little community with a town center reminiscent of the fictional town of ‘Mayberry’. We stayed at the Holiday Inn Express and found it to be delightful. The rooms were spotless, well decorated and very classy. The...
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Dear Karen B,
Thanks so much for your kind words regarding your stay with us! We work very hard to make sure that our rooms are clean and comfortable. I'm glad you enjoyed our complimentary breakfast. The pancake machine is brand new and I'm thankful for the feedback. Please feel free to contact us if you return for another get...
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Clean, accessible, friendly.
Even welcomed us with BBQ hot dogs on arrival
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Thanks for your response. We do have a complimentary cookout in the summer every week and love to take the opportunity to say thank you to all of our guests. We hope to see you again soon!
Frank LaGrande
General Manager
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Very very clean. Newly refurbished. Microwave and compact fridge in the room, nice sized flat screen tv.. Bed and pillows super comfy! And the whirlpool..just THE best way to end a long day! The staff, especially Sharon , behind the front desk , could not have been friendlier or more helpful. Breakfast was a nice assortment of hot and cold...
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It's true. All of our guestrooms are newly renovated and we have a great breakfast with something for everyone. Our location is great as well with so much nearby and within walking distance as well. We are happy you enjoyed your stay and look forward to having you stay again.
Frank LaGrande
General Manager
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Our family group stayed here for a weekend as we were attending a reunion nearby. The hotel was clean and the service, provided by friendly staff members, was very good. We didn't use the pool but did use the small fitness centre. As mentioned in other reviews the breakfast room was busy but we always managed to find a place...
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Thank you Auroraafrica for your review of the Holiday Inn Express Keene! We work hard to insure that our guests enjoy themselves while staying with us. We pride ourselves on cleanliness and friendly service. We greatly appreciate your business and look forward to the opportunity to accommodate you again in the future.
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