Really, not a bad place, but it feels old and it lacks some normal amenities normal for a hotel of this type. For example, while there is a nice outdoor pool, there is no whirlpool or Jacuzzi! Quite a surprise. The dinner buffet, although inexpensive with the 2 for 1 offer for seniors, is of poor quality. Look elsewhere.

First ever trip to Reno. Town motto is "the biggest little city in the world." Hotel motto should be "the least for the most in the city." I specifically chose this hotel even though it was the most expensive listing at $129 because I wanted to stay in an upscale hotel. What a disappointment! The room was dingy, in need... More

We booked 4 nights during the last week of May 2013. We were barely able to get through one night. The hotel messed up our reservations and the front desk was not very nice during the process of correcting it. We took our dog with us and paid extra for the PetStay accommodations which is a rip-off. We had to... More

After you go to a prime property like Harrah's Lake Tahoe, it's sad to see this property just growing more and more worn out. I love the location. The casino dealers and staff were just great. I just wish they'd remodel and spiff the hotel up a bit. That said, the room maids were good and my interaction with the... More

Stayed in the West wing which was recently remodeled. The check-in was smooth and uneventful though we arrived during the week and the hotel (& casino) was pretty quiet. The room was spacious and bright. It was clean and well maintained. There was a big closet with 2 luggage racks which helped corral the "travel clutter". The view of the... More

This was a pleasant surprise. We come every year for softball tournament's and the place has been kinda run down. They are renovating and we lucked out in a remodeled room on the 9th floor in the West Tower overlooking the swimming pool and local sites. The bed is so comfortable, we slept great. Updated bathroom, flat screen tv and... More

Went here with fam for the long weekend. Location was great but the hotel is in need of major renovations. Everything is so outdated from their lobby to carpets, to their beds... oh those beds! First night I woke up probably 5 times, tossing & turning. Morning came & my back was hurting. I thought it was just me &... More

Stayed at Harrahs for a Sports Event because the Atlantis (and virtually every other place) was booked out. $400 a night and no WIFI. Everything needs a sprucing up and a remodel. Other than that quiet and acceptable.

The Harrahs Hotel in Reno was awesome. I've never been in room with balcony. The view was just fabulous. Everyone has just great arriving at hotel a long line they gave us water and a smile. Everyone waiting in line was patience things went smoothly. Rooms cleaned every day there w/o having to request it. Room server she was an... More