We were only there briefly but the employees that we dealt with were very fridndly and helpful, they seemed to enjoy what they were doing. This means a lot to us to have people respond this way (even if they don't feel that way) they were very helpful more

Our 25th wedding anniversary (really). Peppermill wanted to put us in a room with 2 smaller beds instead of a king. No chance of getting the view we wanted. Extra charges to just ask. This place is heartless: if they cared so little for us, how will they handle your wedding, anniversary or just a special visit? Mean people are... more

We checked in to a beautiful room with a bar, cool looking lights, fridge, and Jacuzzi! Listen to the other travellers like I did, and make sure you go to the Information Desk in the casino for the $600 in coupons. It ended up saving us like $80.00! Me and my partner ordered room service 3 times, and let me... more

I really just have one word to describe my experience at the Peppermill...Gross. I had a few moments of good service at the front desk and over the phone with the operator who helped answer a billing question for me. That aside, the overall condition and cleanliness of the property is extremely poor. As a frequent business traveller who stays... more

We stayed here for a week in July 2009. As mentioned, the hotel has had a major remodeling and it is more like a Vegas style hotel. The nice thing is that there are still rooms at different price levels. We stayed in the Montego Bay wing, which is the motor lodge. The rooms cost considerably less than the main... more

We booked a room over the phone, and asked for 2bd NS, when we arrived we were told all that was left was a smoking room with one bed. I stated that we had a reservation and they said that was actually just a "request" and not a guarantee of the room. It only guaranteed us a room in the... more

Husband & I wanted to go to Reno so stayed at the Peppermill. Everything was perfect. Absolutely beautiful place, very clean, very peaceful compared to Vegas. Took a day tour with Bay Line bus tours to Lake Tahoe one day, did a walking tour one day of downtown Reno. Gambling at Peppermill was not too bad until 10 minutes before... more

Just back from the Reno Peppermill. Our room in the Tuscan Tower was awesome! Can't rate it any higher! Had the double king suite, so TWO king beds. Lots of room. Bathroom was delightful with seperate soaking tub and marble shower with double heads. Double sinks which is always nice when two people are trying to get ready at once.... more

We stayed at the Peppermill for 2 nights, comped fri and sat October 30 and 31, the place has invested millions over the past few years and such investments have paid off, this place is incredible. I liken it to a mix between old school Venetian and Bellagio Las Vegas minus the neon of the casino, which still exisits but... more