Disappointed to say the least. Stayed in the Sierra tower. The room was terribly small and smelled old. The ad stated refer and micro. No micro and the refer was full of their stuff for sale. If you moved any items you were charged with in 30 seconds. They were willing to provide an additional refer for $10.00! It was... More

I recently stayed at the Eldorado in Reno while in town for business. This is the second time I have stayed there. The check in process was painless, and the clerk was very helpful. My room was very clean. The room was small, and the walls are not well insulated. I heard the people next door very plainly, and especially... More

My husband and I just took our first trip to Reno and stayed at the Eldorado. The hotel is beautiful and our room was spotless. (I even caught one of the housekeepers removing the entire toilet seat to clean every inch of it one day.)The furnishings looked brand new as did the bathroom. Our only complaint was that the shower... More

Walked up to the counter and was out of there with my key cards in 2-3 minutes. Went during the week so was gave the free upgrade way up on a high floor with a great view of the city and Reno sign. Everything worked well in the room and was clean, no complaints. Try the 8 dollar buffet, it... More

We had booked our room through Expedia, however Expedia had to call the Eldorado and talk to someone because the female working for Eldorado who was supposed to finish the booking had decided to go on a break before finishing our reservation!?We made the reservation at least an hour before arrival!! So check in it was not pleasant! To top... More

My boyfriend surprised me with a weekend out of town so we drove the 4 hours up to Reno from Monterey. The room was amazing as we were upgraded to Room 111, and it had a jacuzzi tub in the room along with a huge steam room in the shower . Although we didn't win anything in the casino's we... More

I stayed two nights at the Eldorado April 1 and 2. I chose a room on a high floor and the view was awesome. The beds where very comfortable and the room was clean . I was very pleased with the price and the free breakfast for two . The Eldorado has some of the best casino restaurants downtown,large menu... More

we spent four nights there and had a blast, staff bent over backwards to insure a great time. Room was spacious and nice. beds were very comfortable. felt like a safe place to stay. would revisit in a heartbeat. air conditioner was a little on the loud side but other then that its was wonderful

I have stayed here numerous times and always have had a good visit. This one however was special and above and beyond what you would expect. Usually fly by myself, but this time drove up with my wife. When we had valet bring up car, they said someone had damaged the car and pointed out a 2 foot long scratch... More