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BEST WESTERN PLUS Las Vegas West

2.5 of 5
8669 West Sahara Avenue, Las Vegas, NV 89117 (Formerly Holiday Inn Express The Lakes (Las Vegas))
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BEST WESTERN PLUS Las Vegas West
Ranked #36 of 270 hotels in Las Vegas
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62 reviews from our community

    Trip type
Traveller rating
    35
    16
    7
    2
    2
Date Rating
Las Vegas, Nevada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013

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Was this review helpful? Yes 1

Review collected in partnership with Best Western

Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review
22 May 2013

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San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

I travel on a regular basis and found this property very quiet and clean. The staff is very friendly and accomodating. Great location right off the 215, adjacent to a retail center. All you need is within walking distance! I travel to LV on a regular basis and will continue to stay at this property. Thank you for a great... More

Was this review helpful? Yes 1
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review
22 May 2013

Thank you so much for taking the time to review us. We appreciate all your kind words, and are pleased to know we were able to give you a great experience. We look forward to your many future stays with us. More

Glendale AZ
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 8 April 2013

I have made frequent trips to Las Vegas in the past 7 years and either stay with my niece or at a pricey hotel on the Strip. Since my niece was in the process of moving to Colorado and I wasn't able to stay with her, I decided to try something off of the Strip. Best Western was "my jackpot".... More

Was this review helpful? Yes 1
Long Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 April 2013

Clean Hotel, people very friendly, service with a smile from everybody. Mirela; in the Breakfast bar; supper lady. Very friendly and does a great job making you feel like being at home away from home. One of the reasons that I keep coming back to this hotel. Carlos and his brother Jose; Both are very friendly and helpful to show... More

Was this review helpful? Yes 1
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review
22 May 2013

The staff and I would like to thank you for such positive feedback. It's through your eyes and feedback that truly allows other travelers to determine the best place to stay, especially if they are looking for great quality and service, as well affordable and safe! We are very happy we were able to meet all your expectations and provide... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 March 2013 via mobile

I recently stayed here and I have to say that my stay was fantastic. from the people at the front desk being very helpfull to the cleanliness and quietness of the rooms. I would definitely stay here again and would also be very likely to recommend my friends to stay here as well!!

Was this review helpful? Yes 2
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review
2 April 2013

Thank you for completing a trip advisor review on your recent stay with our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 March 2013 via mobile

I came here to visit some friends for the weekend and stayed at this best western and like the title the guest service was great from when I entered to when I left. The guy at the front desk Carlos was super friendly when I was checking in and recommended a few places to go. The room I stayed in... More

Was this review helpful? Yes 1
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review
22 May 2013

The staff and I would like to thank you for such positive feedback. It's through your eyes and feedback that truly allows other travelers to determine the best place to stay, especially if they are looking for great quality and service, as well affordable and safe! We are very happy we were able to meet all your expectations and provide... More

Tampa, Florida, Usa
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 March 2013

This is a very nice property, located next door to an Outback and serving the same kind of cinnamon rolls at breakfast that are served at Holiday Inn Express. (I really like those rolls :-). Convenient location and courteous staff. .The only drawback was no elevator so it could be a bit of work for some people. I recommend making... More

Was this review helpful? Yes 2
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review
22 May 2013

The staff and I would like to thank you for such positive feedback. It's through your eyes and feedback that truly allows other travelers to determine the best place to stay, especially if they are looking for great quality and service, as well affordable and safe! Our hotel is currently in the process of having an elevator installed in the... More

A TripAdvisor Member
2 of 5 stars Reviewed 15 March 2013

Opened door and was greeted with the smell of feces. I closed the door and asked for a different room and was given one. The second room was fine but my stay was ruined after smelling the first room. Housekeeping should have noticed the smell!!!

Was this review helpful? Yes

Review collected in partnership with Best Western

Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review
22 May 2013

I am very sorry that your experience was disappointing when you stayed with us, this is truly regrettable. I have reviewed your comments with the staff and we have taken this feedback very seriously. Our hotel is currently under many new renovations from having an elevator installed, new carpeting, and many additional upgrades. On behalf of the staff and I,... More

Sierra Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 March 2013

This hotel is very nice. It is clean, quiet and the rooms are quite spacious. The real gem in this hotel is the front desk man, Carlos. Carlos made a very long day pleasant and enjoyable. I was in the Business Office working and saw firsthand how he showed the same kindness and courtesy to every person upon their arrival... More

Was this review helpful? Yes 5
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review
22 May 2013

On behalf of the staff here at Best Western Plus Las Vegas West we want to thank you for your wonderful feedback. Customer Service is very important to us and we will continue to strive to make it our top priority for all guest who choose us as their first choice for hotel accommodations. We look forward to having you... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 March 2013 via mobile

My family stayed here while we were in town for the Mayor's Cup and I'm so happy we did! The hotel is centrally located between all of the major soccer fields which made it extremely convenient. The staff went above and beyond and exceeded all of our expectations. Breakfast was always hot and fresh with a variety of selections. The... More

Was this review helpful? Yes 2
Erica H, General Manager at BEST WESTERN PLUS Las Vegas West, responded to this review
22 May 2013

On behalf of the staff here at Best Western Plus Las Vegas West, We would like to thank you for your kind words about your stay and the property. We always strive to offer the best service possible to our guests that stay with us. We agree that our beautiful rooms are a great deal for those travelers looking for... More

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Additional Information about BEST WESTERN PLUS Las Vegas West

Also Known As:
Best Western Plus Las Vegas West Hotel Las Vegas
Best Western Plus Las Vegas West Hotel
Holiday Inn Las Vegas
Las Vegas Holiday Inn
Address: 8669 West Sahara Avenue, Las Vegas, NV 89117 (Formerly Holiday Inn Express The Lakes (Las Vegas))
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in Las Vegas
Price range (per night): INR5,110 - 60,317
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Best Western Plus Las Vegas West is located near the Summerlin area, 7 miles from the Strip.We offer free high-speed wireless Internet access, an LCD television with cable television and in-room movies, a coffeemaker, a desk, room service, a microwave, a refrigerator and much more. We also have suites with a hot tub and kitchen. Complimentary full breakfast is served every morning from 6:30-9:30am.We have an indoor pool and spa, fitness room, business center, guest laundry and free parking. ... more   less 
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BEST WESTERN PLUS Las Vegas West
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