This was my first time staying at a Hyatt Place and wasn't impressed.
The room was nice, nothing special. Big 42" TV in the middle of the room so you could tilt it towards the bed or the sofa couches in the living room area. This room had a small fridge but that was it.
Breakfast was so disappointing. All...
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Thank you for sharing your feedback regarding your stay with us! I'm disappointed to hear your stay was only fair. We strive to give our guests a great experience leaving them with the desire to return! We will be taking your comments to our Management Team regarding breakfast. The breakfast offered is a Hyatt Brand Standard but feedback always is...
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As a former employee of Hyatt I had high expectations when I booked my room here and know what is expected of the staff. From the moment we landed this hotel disappointed me.
It started off when we called to have the airport shuttle pick us up and were told no it's too late. The shuttle runs to the airport...
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We take your feedback very seriously and I'm sorry to hear that your stay with us was not up to our standards. I would like to hear more about the details of your stay and the staff you encountered as this is not the normal service we offer. Please contact at the hotel directly: Jaylene Katt- Director of sales. I...
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Every year around October we go to Las Vegas to me my other halfs aunt (92) this year. Well I will stay at the Hyatt Place again. It is clean oriented for all types family stuff and also parents whose kids have gone. We arrived late and where asking where we could find a restaurant close by. They at the...
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Thank you for taking the time to share your experience! Our 24/7 Bakery Cafe is definitely a convenient amenity and we are so glad to hear you enjoyed the food. We hope to have you with us again next year! Kind Regards, Jaylene Katt- Director of Sales
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The staff here are very courteous. The place is nice, room was great. It is off the strip, but we walked from MGM in 28 minutes. Our room had a weird drain in the bathroom that made gurgling sounds which woke us up a couple of times. But aside from that a great place. I'm giving it an average score...
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It's always great to hear to hear positive comments about our staff. Thank you! We will be sure to share your feedback with them. If there is anything we can do to upgrade your stay from okay to GREAT please do not hesitate to reach out to me personally. Kind Regards, Jaylene Katt- Director of Sales
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Very nice and friendly staff. Spacious rooms with a pullout sofa. Good location across from the Hard Rock, and if you need anything there's a CVS right across the street. Would definitely stay there again.
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We're delighted to hear you enjoyed your stay with us! Our spacious rooms and cozy corner sleeper-sofas are a favortie for many of our travelers. I hope the next time you are in Vegas we have the opportunity to havey ou with us again. Thank you! Jaylene Katt- Director of Sales
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Convenient location, nice spacious rooms, pull out couch, flat screen tv, continental breakfast and pool.
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Thank you for taking the time to share your feedback on your experience. If there is anything we can do to assist you with a future stay to upgrade your experience from okay to GREAT please don't hesitate to reach out to me personally. We appreciate you staying with us and hope to have you with us again. Kind Regards-...
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I took a group of about 20 through Las Vegas on the way to and from the Grand Canyon. The group sales agent provided excellent service and the rooms were great. I recommend this property for people on business or visiting to Vegas on pleasure (they have an airport shuttle and a shuttle that takes guests to the strip.)
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Your referral is our biggest compliment! Thank you for taking the time to share your experience. We will be sure to share your positve comments with our staff including our Sales team. We hope to have the privilege to assist you again in the future. Kind Regards, Jaylene Katt- Director of Sales
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Location is off the beaten path but not too far. Free Breakfast is nice- Pool is not much to speak of. It depends on what you are looking for...if you want to be out and about stay on the strip...otherwise it is fine.
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We are delighted to hear you enjoyed your stay with us! It's always great to hear our guest's feedback. I hope we can assist you with your next visit to Las Vegas. Kind Regards, Jaylene Katt- Director of Sales
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Stayed at Hyatt Place for three nights in July. My husband and I had a great stay. The hotel provides a free shuttle to and from the airport, and shuttle to and from Planet Hollywood upon your request! That was a HUGE service. The room was very nice, quiet, comfortable and very clean. The free breakfast was very limited, but...
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Thank you for taking time to share your feedback regarding your stay. It's great to hear you were able to take advantage of the several amenities we offer. I do apologize you had an experience with one of our staff members that was not up to our standards. You are more than welcome to reach out to me if you...
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I stayed at the Hyatt Place Las Vegas for a half-marathon race, rather than at the official race hotel (Hard Rock Hotel & Casino). If you are not a gambler (like me) then there's a lot to appreciate about staying in a 'normal' plain 'ol hotel like the Hyatt Place: large, clean rooms, wet bar and mini fridge, coffee maker,...
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We're thrilled to hear that you were able to take advantage our location and amenities such as our shuttle while you were with us! Thank you for sharing you're feedback! If we can ever of of assistance during your next visit please do not hesitate to reach out to us directly. Thank you! Jaylene Katt- Director of Sales
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