We stayed in a studio suite on the 22nd floor. Great view of the Strip. The room was large and accommodating for 3 people. The room smelled like smoke when we checked in and didn't seem very clean and fresh. I was going to ask for a different room, but decided to just let it go. The bed was very...
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Dear Raleigh Guest,
Thank you for your honest critique of your experience at Palms Place. We pride ourselves on the pleasant nature of our team members, and it is disheartening that this was not reflected in your interaction with our team members. We do take all guest commentary seriously as your feedback allows us to improve our operation, and your...
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Wow, our room was magnificent. A very large clean room with a view of the strip. The room was complete with a kitchen so for those who would like to do their own cooking, this is an option. I would happily stay here again. The bar and restaurant inside the hotel is very welcoming and does great bar snacks. There...
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Dear Sydney Guest,
We appreciate your time in sharing your recent experience at Palms Place. It is always great to read positive feedback from guests who have enjoyed our many offerings. Though we have been known to have a vibrant and energetic crowd, we do believe that we can accommodate every type of guest from business professionals to families, and...
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We rented a one-bedroom suite and were not disappointed. We had a lovely room with a view of the strip, a fully-functional kitchen, and 1.5 baths. The furnishings were lovely and the gas fireplace was a great touch. There was ample room to sprawl out and feel "at home."
The hotel trends to a younger crowd...not a huge deal for...
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Dear New York Guest,
Thank you for making Palms Place your accommodation of choice during your recent visit to Las Vegas. We are thrilled that you found your suite to be welcoming and comfortable. The amazing views of the Las Vegas skyline coupled with the elegantly modern décor have elevated Palms Place amongst the sea of suite options. Thank you...
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My husband & I stayed at the Palms during the first weekend of December & I contracted scabies from the bedding. Absolutely disgusting & per my Doctor- comes from unwashed or improperly washed bedding at this hotel. AVOID at all costs or don't sleep in your bed.
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I had the pleasure of staying at the Palms Place hotel during the week of the CES convention in Las Vegas. I had reserved a one bedroom suite and when I checked in I was greeted by the manager who gave me a fantastic room on the 53rd floor with amazing views of the strip. The room was extremely clean...
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Dear Los Angeles Guest,
We are so pleased to have received such a glowing review of your experience at Palms Place. The CES convention is indeed one of the busiest convention weeks of the year, and we are happy to have been a safe haven to you during that eventful and sometimes chaotic time. Unfortunately, the balconies are locked for...
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My business partner and I stayed here during a convention. We got a great deal on the room rates, so we were very pleased about that.
This part of the Palms is non-smoking and non-gaming, and all the rooms are suites with kitchen and dining areas. I love it when hotels in Vegas are non-smoking and don't have casinos when...
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Dear Orange County Guest,
We appreciate your honest feedback regarding your recent Palms Place experience. We agree that the atmosphere at Palms Place is the perfect alternative to the bustling activity that plagues Strip properties. Our business clientele can enjoy a smoke and gaming free environment with chic décor and just enough distance from the commotion to be accessible. Your...
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So bear in mind this was my first time to Las Vegas and it was for a WORK trip - NOT a party or friends fun trip. I'm also not a gambler, so my review is of the hotel ONLY, not Vegas in general.
Check in was fairly painless. I arrived early and there were no rooms available for check...
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Dear Atlanta Guest,
Thank you for your thorough review of your experience at the Palms Casino Resort. We sincerely appreciate your constructive feedback regarding the service you received and the room amenities. From your review, it sounds like you stayed in the Palms Tower, and we are proud to announce that we will be embarking on a massive renovation later...
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Stayed here during Consumer Electronics Show. Although much better than old, worn out Palms, the off-strip location average decor and high price left me wishing for more. Spend your money elsewhere.
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Stayed here for business and while i enjoyed my stay i felt that every area could have been inproved as if management was lacking in the commitment to spending . The property is a few years old now and
it seems they may be taking there eye off the details ..which accounts for everything
Floors were cleaned but not often...
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Dear New York Guest,
Thank you for your honest and thorough critique of your experience at Palms Place. Our management team has certainly taken notice of the condition of the property, and we are in the process of planning a massive renovation. We also appreciate your kind remarks regarding our rooms and restaurants. Thank you for the favorable recommendation and...
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My girlfriend and I stayed for three nights. It was good the first night and then it all went downhill from there. The first morning the Housekeeping team refreshed the room which was nice. The next morning we left and were gone most of the day and when we returned the Housekeeping team hadn't been in the room to refresh....
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Dear Vancouver Guest,
We appreciate your honest evaluation of your visit to Palms Place. We are saddened to learn of your lackluster experience, and we sincerely apologize that you were not met with the friendly and efficient guest service that has come to be expected of this property. Guest feedback is of the utmost importance to our management team, and...
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Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.
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