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All 281 Las Vegas hotels »

Hampton Inn & Suites Las Vegas - Red Rock/Summerlin

2.5 of 5
4280 S Grand Canyon Drive, Las Vegas, NV 89147
Hotel amenities
Ranked #75 of 281 hotels in Las Vegas
4.0 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    19
    18
    6
    1
    1
Date Rating
d c
Ledyard, Connecticut
1 review
4 of 5 stars Reviewed 10 August 2011

My friend and I had a wonderful time at the Hampton's hotel. The hotel was cleaned and quiet. We stayed in the suite and the experience was great! The housekeeper cleaned our room every morning. The breakfast was great! In fact when I arrived at noon, I was afraid that my room wouldn't be ready in time for my arrival.... More

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mghelmiii
AUTEC, Bahamas
1 review
2 of 5 stars Reviewed 20 July 2011

Staff was not very friendly or helpful. I waited at the check in counter for about 10 minuets as there was no one behind the counter and no bell to call anyone. I am a Gold Card member and was not greeted as a Gold Card member. The room was uncomfortable, (matters was hard, furniture was cheep and uncomfortable). Tile... More

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Peter Parsons, Manager at Hampton Inn & Suites Las Vegas - Red Rock/Summerlin, responded to this review
30 July 2011

I want to apologize for your poor experience during your visit to our hotel. We have reviewed your comments concerning your sleep experience and the staffing concerns you noticed. We do not want to do business in this manner and I assure you that we will take appropriate steps to improve the experience for everyone in the future. Thank you... More

Pattyjo98
Las Vegas, NV
Top Contributor
83 reviews
218 helpful votes
3 of 5 stars Reviewed 28 June 2011
1
person found this review helpful

We are Las Vegas residents and needed a nearby hotel for a couple of nights so chose this Hampton Inn because it is rather new. We are HHonors Gold members and have stayed in many Hampton Inns. The check-in was flawless and the staff pleasant. The hallways were HOT and the walls in the hallways and our rooms (we stayed... More

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Peter Parsons, Manager at Hampton Inn & Suites Las Vegas - Red Rock/Summerlin, responded to this review
30 July 2011

Thank you for commenting on your stay at our property. I am very sorry that you had a bad experience during your stay. We have taken your comments to heart and we will double our efforts to improve the quality of the hallways and carpets. I hope that when you come back to Las Vegas, you will give us an... More

RestaurantSnobSue
West Jordan, Utah
Reviewer
4 reviews
4 helpful votes
4 of 5 stars Reviewed 12 May 2011
2
people found this review helpful

When you feel like your needs are the priority of a customer service reps, you know you are in the right place. Simple questions like " where should I eat?" and " how do I get there?" were promptly handled with a smile. Thank you for making our stay in Las Vegas comfortable. More

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michiganhotelman, General Manager at Hampton Inn & Suites Las Vegas - Red Rock/Summerlin, responded to this review
1 June 2011

Thank you for your kind comments. We want every guest to feel that your needs our a priorty for us. I will be sure to let all the staff know that taking care of your questions is what sets us apart from other hotel. We look forward to serving you in the future. More

radioflyer0101
Vancouver
Contributor
16 reviews
8 helpful votes
4 of 5 stars Reviewed 22 April 2011

Rooms, complimentary breakfast and other amenities were all very good and at least on par for similar hotels around Vegas. Service was excellent, particularly when dealing with a noisy neighbour (tv on very loud all night). We were moved to a quieter room. Our original room had a door connecting to another suite which allowed a lot of sound to... More

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michiganhotelman, General Manager at Hampton Inn & Suites Las Vegas - Red Rock/Summerlin, responded to this review
1 June 2011

Thank you for taking the time to review your stay with us. I am sorry that the next door room was a little loud. I am glad to see that by changing rooms, we were able to solve that issue. We hope that you will allow us to host you the next time your travels bring you to Las Vegas. More

bbrockies
Cranbrook, Canada
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 8 April 2011

This hotel was excellent. My entire family stayed here, 4 children under 6 and 6 adults. We had 3 King suites with the hideabeds suited us to a tee. The entire staff made us feel like we were family. The breakfasts filled up the children and satisfied the adults. The variety of food also helped since we stayed for a... More

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michiganhotelman, General Manager at Hampton Inn & Suites Las Vegas - Red Rock/Summerlin, responded to this review
1 June 2011

Thank you for taking the time to review your stay with us. It is a pleasure to hear from our guests, and we appreciate the feedback given. We hope that the next time you come to Las Vegas, you will allow us to serve you again. More

AmyK41129
Elkton, Maryland
Contributor
20 reviews
13 helpful votes
5 of 5 stars Reviewed 22 January 2011

Needed a place near the airport, as we were leaving the next day. Very clean, nice room, great bed (loved the down comforter). Lots of places for dinner nearby, and a good b'fast in the hotel. Went to Red Rocks Canyon (very close by) which was beautiful. Staff was very nice. A really good hotel for us. WIFI worked PERFECTLY,... More

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michiganhotelman, General Manager at Hampton Inn & Suites Las Vegas - Red Rock/Summerlin, responded to this review
28 January 2011

Thank you for your kind words about you stay with us. All the staff appreciate you comments and we all hope to be able to host you in the future! Best Regards, More

TANSTFL2
Fargo,ND
Senior Reviewer
6 reviews
3 helpful votes
1 of 5 stars Reviewed 21 January 2011

I made reservations using a third party reservation company and the hotel manager would NOT HONOR the room rate and said it didn't matter what was printed on my confirmation from Booking.com. She (Alexandra) said she could charge whatever she wan't and insisted on raising the rates by $30 for both Saturday and Sunday nights (but for some reason was... More

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michiganhotelman, General Manager at Hampton Inn & Suites Las Vegas - Red Rock/Summerlin, responded to this review
1 June 2011

This reservation was made through a third party site and wase confirmed to the guest. The reservation was placed in our system as confirmed. The guest then wanted to change the reservation, which we could not accomodate. The guest did not stay at the property. More

shakey26
Santa Rosa, California
Senior Contributor
26 reviews
15 helpful votes
5 of 5 stars Reviewed 9 January 2011

We stayed at this Hampton Inn & Suites on NYE, after travelling during the Xmas holidays. The layout of the lobby is unique - like the Marriott great room concept. The staff were exceptional and the room we had was large and comfortable. It may not be on the strip, but it was a quick drive to where we wanted... More

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michiganhotelman, General Manager at Hampton Inn & Suites Las Vegas - Red Rock/Summerlin, responded to this review
28 January 2011

Thank you for you kind comments about your experience with us over the holidays. It a please to hear you and I hope that when you return to Las Vegas we will be able to host you again. Best Regards, More

kahipd
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 January 2011

We had a very early morning flight to catch and wanted to grab one of their free breakfasts in a bag that all Hamptons offer. We noticed the bag contained water bottles which would be confiscated by TSA people when going through security. No problem. The front desk staff went behind the closed doors to the breakfast area, which had... More

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michiganhotelman, General Manager at Hampton Inn & Suites Las Vegas - Red Rock/Summerlin, responded to this review
28 January 2011

I thank you for your kind comments about your stay with us. It is always a pleasure to be able assist in making our guests stays more enjoyable. I am glad to hear that you enjoyed the Banana! Please call us when you travel to Las Vegas in the future so we may take care of you again. Best Regards, More

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Hampton Inn & Suites Las Vegas - Red Rock/Summerlin Also Known As

  • Hampton Inn Las Vegas
  • Las Vegas Hampton Inn
Address: 4280 S Grand Canyon Drive, Las Vegas, NV 89147

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Hampton Inn & Suites Las Vegas - Red Rock/Summerlin
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