Worked out a weekly rate with corporate which was not honored by the property. Then said rate rose weekly after that! Made me pay a pet fee ($75/pet) for pets visiting for only 2 days! Finally, staff - esp. Mgr - is not just rude, they're the most aggressive (unjustified as I never raised my voice) I have ever seen,... More

Travelers beware!! This place is a real piece of work. According to local police, multiple thefts have occurred at this location in the past year. Due to a recent experience with theft here, I felt compelled to write a bit about a family member who came here for a short term stay (1 week) and got robbed within a few... More

Siegel suites is gross i payed 4 a full week and left the next day at troicana and valley view i had got tony roma ribs turned 2 get some juice and 2 cock roaches were in my food i called the front deask maintence guy came right away he was very pleasent guy and baumed the place but didnt... More

Made the mistake of complaing to the front desk about the pool not being open on time, told them that i was tired of the weekend performance and that i was going to contact corporate in the morning, maint guy threw me out of recep area and the followed me out the door to make threats about what he was... More

In my 40 years of life, I've never encountered such an establishment that was so non-service in a service industry! Rooms were bare minimum & their "Jewel of The Suite Life", should be removed from their site! Bugs in bed, security does every thing including housekeeping after 6pm. Should be shut down by OSHA! More

BAD BAD BAD! Stayed at the one on Trop and Valley View and it has been a nightmare. Train shakes building, screaming kids, prostitution, drug deals, internet NEVER works, and the phone didnt even have a cord!!! Room was dirty, and didnt even come with a remote to the TV! They advertise free food- but you have to take a... More

i booked this hotel a week prior to arriving. it seemed like a good deal. me and my friend are celebrating our birthdays. we arrived late friday to see that the entire lower level is under remodeling. which was disturbing caused they mentioned nothing of this. we went out via the shuttle service, the shuttle driver conned us into beliving... More

when i first booked this i was kind of skeptic because of the reviews i read on it. aftef finding out at the last minute that 4 other people were going on vacations with my husband and me i booked a 2 bedroom. when i got there the staff was very friendly and welcoming. it was a very comfortable location!!!... More

Stayed here for 2 weeks, although off Strip it was just what we needed - cheaper, more space in the rooms, a little quieter but with proximity to Orleans Hotel, & 24 hour shuttle to & from the Tropicana. Very pleased with stay here, can't understand some of the negative reviews - we had no problems - rooms were very... More