The service here was fantastic. We had a minor check in issue and the staff went above and beyond to make things right for us. From start to finish service was outstanding. Our room was clean and comfortable which is always a gamble with hotels in this price point. For the price point this hotel falls in, it is a... More

Nice hotel with many rooms. Western themed. Free HBO, free local calls, free Wifi with an average signal, coffee maker, hair dryer and laundry service. We had a handicap room which had a huge private bathroom. JR's restaurant, located on the premises was not good for us at dinner. It tasted like cheap cafeteria food, we had halibut and fish... More

First off let's me say, they screwed up our reservation. We needed a rollway, but they don't do them.. Best America's web site didn't pass back to them my number so they couldn't call to tell me.. I turned up with no bed for my boy.. They apologized.. But went out of there way to sort it, right in the... More

Everyplace else in Elko was SUPER overpriced. Way, way overpriced for what you were getting. If it wasn't overpriced, it was full. WTF. So, we gave this place a try. It's not for a romantic getaway, it's not going to make you feel like a Vegas high-roller, instead you'll feel like "old people on a casino bus trip". Yeah, it's... More

we stayed overnight and were impressed with the large clean room, dod friendly, starbucks across the street, albertsons 2 blocks ( walked ).had pizza at the hotels resurant which was okay, dont bother with the stater salad. $ 3.75 for some lettuce and lettuce only. the only draw back is that there were qiyte a few rough charactors walking around,... More

We reserved a room at this hotel as we traveled home to California from Colorado after the Christmas holiday, for the 28th of December. The weather was absolutely terrible, making travel very difficult. After getting caught in a 2-hour traffic jam near the salt flats, we realized that we would never make it to Elko that night. It was already... More

Needed a place between our first stop in Wyoming and Reno. We've stayed at America's Best Value Inn when we were in Santa Fe and remembered it as clean and quiet and a great rate. Decided to try this as it sounded good from other reviews. Very impressed. Had read that the front desk is smokey because it's actually in... More

The hotel looks older from the outside, but totally redone on the inside. Very clean- and we were in one of their "dog friendly" rooms. The staff was courteous, generous & very friendly. I am a stickler for clean & this was a pleasant surprise. More

I was more than pleasantly surprised at how nice my room was. Huge, nicely furnished, very clean, comfortable, great lighting, microwave, small refrig, comfortable bed; like staying at a Hilton for the fraction of a price. My only disappointment was that I could not stay longer. Front desk staff extremely nice and helpful. More