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Holiday Inn Express & Suites Omaha I-80

2.5 of 5
16175 Stevens Pointe, Gretna, NE 68028
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Holiday Inn Express & Suites Omaha I-80
Ranked #1 of 2 hotels in Gretna
3.5 of 5 stars 8 Reviews
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8 reviews from our community

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Date Rating
Corpus Christi, Texas
Senior Contributor
28 reviews 28 reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 9 May 2012 via mobile

Because there was a large convention in town, this room was almost double the normal price. We had to stay somewhere so we booked it. We checked into our room only to find the AC was not working Outside temperature was around 90. This was around 8 pm we called the front desk and they said someone would be up... More

Was this review helpful? Yes
Laurie McEnearney, Manager at Holiday Inn Express & Suites Omaha I-80, responded to this review
23 May 2012

Dear Barbara, Thank you for letting me know of your concerns about your stay at our hotel. Let me apologize for not getting in touch with you sooner, as the phone number listed on your reservation was a non working number. I just want you to know that along with the additional points you received I will be adjusting your... More

1 review
1 of 5 stars Reviewed 30 March 2012 via mobile

I would not recommend staying at this hotel to anyone. The service was terrible. The rooms howeled from the wind. The front desk worker was rude and full of lies. She did not address any of our concerns. The customer service after the stay was a waste if time. It's worth the drive into Omaha to stay at a better... More

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Laurie McEnearney, Manager at Holiday Inn Express & Suites Omaha I-80, responded to this review
11 April 2012

Please accept our sincere apology for not meeting your expectations of quality and service. All of us here at the hotel are dedicated to ensuring our customers are completely satisfied with each and every purchase made with us. We strive to address all concerns promptly and to do everything we can to meet the standards we have set for your... More

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Ames, Iowa
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 December 2011

I was welcomed with a priority club gift ( I am platinum so not sure if everyone gets) with bottle of water, chips and candy. Also got my free upgrade. The rooms here are not all that big but pretty nice. Some unfixed drywall and some sloppy fixed drywall in bathroom, dirty hallways, one of the flat tv in room... More

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Madison, WI
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 July 2011

I stayed at this lovely new Holiday Inn last week. Nice pool, nice room. Clean and fresh. It's on the outskirts of Omaha - we had to drive a few miles for dinner. That was not a big problem. Finding coffee in the morning was a problem, though. We planned to eat quickly at the hotel buffet and be on... More

Was this review helpful? Yes
Laurie McEnearney, Manager at Holiday Inn Express & Suites Omaha I-80, responded to this review
15 November 2011

The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you again for letting me know of your concerns. More

Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 26 July 2011

I felt they had clean comfortable rooms at a fair price. Nice breakfast and my kids loved the pool. The pool area was clean. Nice size bathroom. HI express must have changed their room style in the newer ones because we used to get a fridge in the room when we've stayed at other HI Express, now those are called... More

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Phoenix, Arizona
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 July 2011
2
people found this review helpful

This hotel is super clean and smells fresh, and you wouldn't know they allowed dogs in the rooms if you didn't have one. After traveling cross country and often staying in substandard Motel 6 type rooms because they are the only places in town to let us bring a dog, this Holiday Inn is a LUXURY experience! They wrap the... More

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Omaha, Nebraska
1 review
3 of 5 stars Reviewed 6 April 2011

I booked this hotel for a large group of friends and family. I would rate the stay as average. The rooms were clean, comfortable and spacious. The breakfast in the morning was really good also. The pool had alot of kids in it and was in a very noisy room. I used the meeting room also, and it was small... More

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New York
Senior Contributor
24 reviews 24 reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 8 January 2011

I stayed here with a group of 65 people for work. The hotel is brand new, and had some glitches during my stay. The side doors would not open with the key card, and the business center was not set up yet, but this is a new hotel, and they worked on getting those things fixed while we were there.... More

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Additional Information about Holiday Inn Express & Suites Omaha I-80

16175 Stevens Pointe, Gretna, NE 68028
Price range (per night):* INR6,710 - 10,904

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Holiday Inn Express & Suites Omaha I-80
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