From start to fnish, our one-night stay in this aging hotel was made memorable in all the good ways by the amazing staff and the way they enjoy interacting with guests. At the front desk, Dillon helped us by phone before our arrival, Deb and Beth went out of their way to accommodate our room preferences and Jair in the... More

After a spectacular day in Yellowstone, we arrived in the sleepy West Yellowstone community. The Holiday Inn is just outside the park, so very convenient. Our room (123) was on the first floor looking out into a parking lot. The wallpaper was peeling, the ventilation/air-conditioner was falling apart, the bathroom was tiny and in serious need of updating and the... More

We had a suite with a hot tub in the room. It was great - after a long day driving to get there it really helped out. I couldn't figure out how to get the jets on, but it didn't matter - I just needed the huge tub and hot water. It could've probably fit two large adults and then... More

What a great, convenient place to stay if you are touring Yellowstone! The hotel has everything you need and is walking distance from the shops and restaurants of West Yellowstone. I got a great rate by naming my price on Priceline and would definitely stay here again.

I booked this hotel because this is the only Intercontinental chain hotel near Yellowstone park. The room price is quite high and I could not use my IHG member points to redeem my nights. Hotel room is fairly big and very comfortable. Very nice bed and all facilities in the room are just enough. No breakfast included in the room... More

The Holiday Inn in West Yellowstone was a pleasant experience. I will certainly not call it a luxury hotel - this is West Yellowstone you know, but the property was clean and well maintained. I found the staff accommodating and courteous and I really had a pleasant stay. The rooms are basic, but considering other experiences in this town, I... More

The hotel was clean, and rooms are quite large. The also have some deluxe rooms with a Jacuzzi tub in the room, which was nice after a day of hiking. The hotel is ~ 5 minute drive from the entrance to Yellowstone Park, and very close to the restaurants etc. in West Yellowstone. It is a good option if you... More

We had some problems with our reservation - Expedia's fault, not the hotels' s but the nice person at the front desk took care of us. Wish I would have caught her name. The hotel is a little older but our room was clean. Service was also good in the restaurant.

We have visited this hotel second day after Yellowstone roads were reopen this year, so there were not many guests. Friendly and helpful stuff. Hotel has free internet (slow one) and breakfast is ala carte with prices starting at 9 usd for reasonable food and another 3 usd for tea or coffee, add another few if you want juice. The... More