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All 22 Helena hotels

Shilo Inn - Helena

2.0 of 5
2020 Prospect Ave, Helena, MT 59601-3254
Hotel amenities
Shilo Inn - Helena
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63%
Ranked #13 of 22 hotels in Helena
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52 reviews from our community

    Trip type
Traveller rating
    12
    16
    12
    10
    2
Date Rating
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2013

My companion and I have a tendency to be hotel snobs because we travel for work. But on this road trip we were looking for the best value considering we were spending minimal time in our rooms. We definitely found that with the Shilo. We booked on Hotwire each night and paid no more than 60 per night. The beds... More

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SALT LAKE CITY
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 10 May 2013

I've stayed at many different Shilo Inn's in the rocky mountain region. This location happened to be the oldest/outdated by far. The front desk staff was VERY friendly, and check in was a breeze. The room was very outdated, and the bed was horribly uncomfortable. The WiFi didn't work well (the office said they are trying to isolate the problem),... More

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Ketchikan, Alaska
1 review
5 of 5 stars Reviewed 2 May 2013

We lost our son Josh on April 16, 2013 in a head on car accident. My husband and I were on a long over due holiday in Maui when we received the news. We scrambled to get a flight to Helena Montana. We ended up stopping at the local Shilo Inn. Kathy Carey and her staff were so helpful and... More

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Shilo I, General Manager at Shilo Inn - Helena, responded to this review
8 May 2013

Mr. & Mrs. Chapansky, It was our pleasure to make your stay as easy and comfortable as possible. Dealing with the tragic loss of your son was your priority. Your lodging should not have been any concern for you. We were blessed to have met both of you and we wish you the best. All of us at Shilo Inn... More

Calgary
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 15 April 2013

This motel is getting run down. Needs updating. The rooms have a smell, not sure what it is. I think they spray the room with air freshener to try to cover up the musty smell. The breakfast consists of: dry cereal, pastry in a bag, yogurt, apple, orange, juice & coffee.

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Shilo I, General Manager at Shilo Inn - Helena, responded to this review
18 April 2013

Dear IreneCCalgary, I would be curious to know what room number you had. I am not aware of any smells in the rooms. Our guests comments are important to us. If you find the time, please contact me at the hotel so that I can look up your room number and correct this issue. The comments help us to improve.... More

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Medicine Hat, Alberta, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

Very friendly staff at the front desk. You feel welcome the minute you walk in the front door. The building had that clean smell that makes one feel good. The room was very nicely decorated and fresh.NEW towels. Overall a great place to stop.

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Shilo I, General Manager at Shilo Inn - Helena, responded to this review
11 April 2013

Dear Pat D, I am so pleased to hear that our Shilo hospitality welcomed you and our Shilo cleanliness shined for you! All of us at Shilo Inn Helena hope you will stay again. Thank you for taking time to post this wonderful comment. Sincerely, Kathy C. General Manager More

Bozeman, MT
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 March 2013

Spent one quick night while in town for a youth sports event. For a very nice rate, I found the room to be clean and well-lit, the bed comfortably firm, the HVAC unit quiet, and the water pressure good. What more could I ask for? Great deal. Front desk staff was extremely pleasant and helpful. Kathy in particular went way... More

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Shilo I, General Manager at Shilo Inn - Helena, responded to this review
20 March 2013

Dear mh1717, Our guests comfort is a priority to us. Showing our “Shilo” hospitality is just as important. I am glad to know that the room met all your needs for your overnight stay in Helena and we were able to offer you a great rate. We look forward to your next stay. Thank you for taking time to write... More

Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 13 November 2012 via mobile

We were passing through on our way to Nevada . Front desk people were very nice and helpful upon arrival. Room was good value for the 2 of us , very easy to find as well. Rooms were a little outdated but what do you expect. I would stay again if I was passing through again

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Shilo I, General Manager at Shilo Inn - Helena, responded to this review
19 November 2012

Dear Craig J, I am glad that you found our desk agents pleasant upon your arrival and your room fit your needs during your stay. We do hope that you choose to stay with us again the next time you are passing through Helena. Thank-you for your comments! Kathy C. General Manager Shilo Inn Helena More

New York City, New York
Top Contributor
146 reviews 146 reviews
67 hotel reviews
Reviews in 109 cities Reviews in 109 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 10 October 2012

I considered this hotel average. They had a nice indoor pool and complimentary minor breakfast and wireless, but there was a musty odor at the entrance to my room and just didn't consider my stay too special. This would probably rate 6.5 out of 10. You'll probably have a satisfactory, if average, stay.

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Idaho
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 August 2012

Rooms are small and dark. Jaccuzzi and steam room inoperative. Indoor pool was cold. Hallways are narrow. Continental breakfast as a side table in front office. Probably the poorest quality Shilo Inn on the planet. Housekeeping was fairly poor (pet hair everywhere.)

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Shilo I, General Manager at Shilo Inn - Helena, responded to this review
8 August 2012

Dear bikerdude76, I am sorry to hear that our hotel did not meet your expectations. I will immediately talk to maintenance about the pool, steam room and Jacuzzi issues as I have not heard of any problems previous to your comment. I will immediately notify housekeeping to look out for any rooms that have pet hair in them and make... More

Reading, PA
1 review
5 of 5 stars Reviewed 4 August 2012

Got a great rate on "name your own deal" site. Arrived very late after fishing. Front desk was nice and accommodating. Rooms are large. Our room at the end of the hall was a nice size. Everything was clean and in order. Room layout is older style with sink, vanity, etc outside of the bathroom and in the "foyer"/entry to... More

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Shilo I, General Manager at Shilo Inn - Helena, responded to this review
8 August 2012

Dear Jeffrey S. Our goal at all Shilo Inns to provide clean, comfortable and affordable rooms, with great customer service. I am glad to hear that this is what you found during your stay with us. Thank-you for taking the time to share this with other travelers. We hope you stay with us again soon! Sincerely, Kathy C. General Manager... More

 
 
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Additional Information about Shilo Inn - Helena

Also Known As:
Shilo Inn - Helena Hotel Helena
Shilo Inn - Helena Hotel
Shilo Inn Helena
Helena Shilo Inn
Address: 2020 Prospect Ave, Helena, MT 59601-3254
Region: United States > Montana > Helena
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 22 hotels in Helena
Price range (per night): ₹3,932 - ₹5,667
Hotel Class:2 star (2*)
Reservation Options:
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