My staff and I would like to thank you for your positive review of our hotel. We are pleased you enjoyed your stay with us and I will pass your comments to our breakfast staff who will be happy you recognized their good service. Thank you for choosing to stay with us, we really appreciate your feedback. Rosemary & Team More

We are pleased that you found your room met your standards of cleanliness. Our team tries very hard to offer rooms that are clean and comfortable so your stay will be as perfect as we can make it. Thank you for your positive comments, we appreciate your business. Rosemary & Team More

Thank you for taking the time to write your review of our hotel. We are pleased you enjoyed your stay with us again. We have a program where all of our rooms are periodically 'refreshed' and any maintenance that is needed is completed. I am sorry that your room had not undergone it's needed 'refreshing' and hope that when you... More

Thank you for your positive comments. I am happy that you stayed with us again and that we were able to upgrade you to a suite for your stay with us. We are always happy to upgrade our guests when we have availability and to make sure your stay is as comfortable as possible. Once again thank you for choosing... More

I apologize for your recent experience when trying to stay at our hotel. We would like to thank you for your review and comments which we take seriously and we will look further into your remarks. Our front desk guest service agents do have some duties to perform that may take them away from the front desk but this should... More

Thank you for taking the time to write your review about our hotel. We are happy that you and your daughter chose to stay with us when there are so many hotels in Helena to choose from. My staff and I were happy to hear you enjoyed your stay. We hope that when you visit your son and daughter you... More

Congratulations on your son's soon to be college. We are happy you chose to stay with us at the Holiday Inn Express Helena. Our standard rooms not have the refrigerator or microwave only our suites offer those amenities but please contact me on your next to Helena and I will personally upgrade you. You will see that our suites offer... More

Thank you for your review of our hotel. We are pleased you enjoyed your stay and the birthday party we have guests that come to stay with us for many different reasons so we happy you enjoyed your day. The pool restroom was the door opposite the spa and has a shower and baby changing unit and is also ADA... More

Our team is very happy to read that you and your daughter enjoyed your recent stay here at the Holiday Inn Express Helena. We are pleased that we exceeded your expectations and found our hotel to be clean and comfortable. I will pass your comments on to Jan who we agree does a wonderful job of making sure breakfast is... More