A key card is required for the pool but not needed to get to your hotel door. This was particularly alarming considering how the door didn't seal shut and how noisy the hall was at 2 AM. The bathroom door was worse, it was "held" together by a few screws and wouldn't close completely. There were spiders in our room,... More

My experience in staying at the Billings Hotel was great. The staff was very polite and were always available to meet my needs. The rooms were close to each other as we requested and the banquet staff and food was great also. I would highly recommend this hotel.

The food was good, everyone was friendly & we loved the water slides!

I like the Billings Hotel, they have these awesome waterslides, plus this big center courtyard. It has a waterfall with a small pond and ducks that are wild that you can watch up close. There is a big barbeque you can use to cook on. The courtyard is surrounded from the outside so it's secluded, the suites have patio doors... More

I was extremely dissapointed with my hotel room!.. I stayed there for two nights and as i was there started developing sores on my legs.. once i got home i went to the doctors to find out what the problem was.. seems they have BED MITES in the hotel!! ... Many other people that stayed also complained about the cleanliness... More

This is a big hotel with lots of rooms for only having two floors. Because it covers a big area there is more than enough parking and multiple entrances so you can get to and from your room quickly. Their Pepsi machine only costs $1.25 for a 20oz drink which since I'm addicted to Mtn. Dew I loved that they... More

Worst hotel experience ever! Expect to clean your room yourself! When I finally got someone to come in my room and empty garbage they took all the towels and left one for 4 people. Pillows were bad. The food was served on DIRTY dishes. Outlets didn't work, hotel housekeeping was a joke! NEVER again!!! Pass on this hotel

I could never recommend the Billings Hotel to any of my fellow travelers due to the lack of respect for guests. At 6:30 am this morning, there was a major gathering of individuals in the hallway, some type of training session. They were VERY LOUD, and did not respond to requests to lower their voices, from a paying hotel guest.... More

After flying all night and part of the day from alaska and a 30 minute wait for the shuttle I checked into a dingy room with lightbulbs out and dirty bedding. I asked to speak to the head of housekeeping (Jade Snelling) he was rude and told me it wasn't his problem and that he was confident the rooms were... More