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Holiday Inn Express West Plains

1605 Imperial Dr., West Plains, MO 65775
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Ranked #2 of 6 hotels in West Plains
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    12
    7
    2
    0
    1
Date Rating
Susan H
Jackson
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 29 January 2012

Stayed at this property several times as I traveled the area for work. The staff was incredibly welcoming. They had fresh baked cookies and a pitcher of iced tea and lemonade up front, as well as a stand with a microwave, plastic utensils, sweetener, and plates. Very handy! I travel on a regular basis and this is be best HIE... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review
31 January 2012

Thank You for the wonderful review of our property. We try to anticipate the needs of our guest so that your stay will be enjoyable. We look forward to seeing you again in the future. We will keep the cookies warm. :) More

SueFromWinnipeg
Winnipeg, Canada
Top Contributor
53 reviews
21 helpful votes
5 of 5 stars Reviewed 7 January 2012

This Holiday Inn Express is the very best we found on our travels from Canada to Key West and it is only because of the attitude of the exceptional staff. The building is newish but the care and attention to details were clearly evident at every point in our stay. An exceptional reception in a seasonally decorated front lobby was... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review
31 January 2012

Thank you for the great review. We are fortunate to have a staff dedicated to taking care of our guests. We strive to make sure each guests needs are met and your staff is comfortable. I will pass along your review to the staff and congratulate them on a job well done. More

BeachTurf
Poplar Bluff, Missouri
Senior Reviewer
10 reviews
74 helpful votes
4 of 5 stars Reviewed 16 December 2011

Had a great group stay in Dec. 2011. Had a hunting party of 22 people. The hotel had everything ready for a late checkin and did and excellent job for an early breakfast for our group. This is our 3rd year staying here and the management does an excellent job accomodating our party. Clean, good location, quite area of West... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review
31 January 2012

Thank You for the good comments about our property. We work closely with all our groups to ensure their stay is exceptional. We appreciate the confidence you have shown in your repeat business. We look forward to serving you in the future. More

ddandgma
Wake Forest
Senior Contributor
30 reviews
14 helpful votes
4 of 5 stars Reviewed 23 September 2011

Very nice hotel...surroundings are not as nice. Great staff, great room, and good breakfast. Would stay here again! More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review
18 November 2011

Thank You for the good review. Our staff strive to take care of each and every guest. We are happy you enjoyed our New Hot Continental Breakfast. We look forward to seeing you again. More

FredIllinois
Illinois
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 17 September 2011

Located on North side of West Plains, may be a little hard to find if you do not have a GPS unit. The entry off of the Highway to hotel is somewhat obscure. The Building can be seen from the Highway, however. Staff is friendly and accomodating. Breakfast offered is great. Staff at breakfast quite helpful. Quiet hotel, Clean, No... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review
18 November 2011

Thank You for the great comments. We do the new "green" clean where there are no cleaning chemical smell. You acheive the same clean results without the order. We are glad you enjoyed our breakfast. We try to keep it well stocked and fresh. We are very happy found us, we do have a somewhat hard to reach location. This... More

Pab485s
Senior Contributor
23 reviews
9 helpful votes
4 of 5 stars Reviewed 22 July 2011
1
person found this review helpful

My wife and I sated here with our two year old. We really enjoyed our stay. The rooms were clean and well taken care of. Breakfast was just ad expected, nothing was missing and it was well stocked. The hotel was full for a couple of nights while we were there so the breakfast area was pretty busy. But they... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review
18 November 2011

Thank you for staying with us. We enjoy all the families that stop in to visit. We are glad you were able to stay with the crowd that was here. All the breakfast bar staff work to make sure each area on the bar stays fresh and well stocked, I am glad we have met that expectation. More

taterbug14
usa
Senior Reviewer
9 reviews
10 helpful votes
4 of 5 stars Reviewed 12 July 2011
2
people found this review helpful

We checked into this hotel, after checking out of a terrible one. Upon Walking into this hotel, We were greated warmly and felt Valued as a customer. This hotel is all non-smoking, and pet free, so it smelled great, just a hint of chlorine smell from the indoor pool. The rooms were nice,clean and rommy enough. The breakfast was the... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review
18 November 2011

Thank you for the great review. Your comments have been passed along to our staff. They love to hear some good comments. I have taken the issue of the cholorine smell up with the maintenance crew and we are going to look at options to try to cut back on the smell. When you are here each day you tend... More

DMBfan40
Peoria, Illinois
1 review
5 of 5 stars Reviewed 6 June 2011

This is a very nice hotel, that I would recomend to others. It's centrally located. The rooms, and lobby are impecibly clean. The breakfast has all the basics and more; fruit, cereal, yogurt, pancakes, biscuits and gravy, cheese omlets, sausage, bacon, ham, cinnamon rolls, bagels, and a variety of breads. The internet service is not wonderfully fast, but it will... More

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1605Express, General Manager at Holiday Inn Express West Plains, responded to this review
18 November 2011

Thank You for the wonderful comments. We are all impressed that you remembered what we have on our breakfast bar. We have finished an upgrade on our WIFI and hope that has solved the issue of slow service. We have had good results so far with the new set up. We hope to see you again in the future. More

EmmaML
Tulsa, Oklahoma
1 review
1 helpful vote
1 of 5 stars Reviewed 22 February 2011
1
person found this review helpful

Please do not stay at this motel. I rented 3 rooms at the West Plains MO Holiday Inn and I will never stay there again or at any other Holiday Inn. While we were out exploring West Plains. The staff decided to play with the lock on one of the rooms I rented. We arrived back to see the staff... More

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Fitzit
Memphis, Tennessee
Top Contributor
55 reviews
14 helpful votes
4 of 5 stars Reviewed 18 September 2010

The hotel is very clean, shows little signs of wear. The staff on all four shifts we encountered were positive and inviting, attentive and helpful. Free cookies with tea or lemonade in the evening. We could not hear any of the quilters or volleyballers also staying in this sold out hotel. Internet was free, fast and an instant connection to... More

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Holiday Inn Express West Plains Also Known As

  • Holiday Inn West Plains
  • West Plains Holiday Inn
Address: 1605 Imperial Dr., West Plains, MO 65775

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Holiday Inn Express West Plains
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