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Arbor Suites At The Mall


Hotel class 2.0 of 5
1550 E. Raynell Place, Springfield, MO 65804
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64% Recommend
3.5 of 5 stars 14 reviews
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[ Date ] [ Rating ]
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5 of 5 stars
Missouri
7 Oct 2009 | Trip type: Business

I travel alot for work. I am in Springfield at least one night a week if not 4 or more nights. Arbor Suites is the only place I stay. The staff is wonderful and the rooms are so home like. They have full kitchens, nice beds and pillows. The rooms are large, kinda like a apartment. The company I work... more

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4 of 5 stars
TN
7 Jul 2009 | Trip type: Family

I believe they just renovated this hotel. I was expecting something run down in a bad part of town, but was pleasantly surprised when we saw the place. It is a bit hard to find.. You can't see their sign from the main road, but it is located in a great spot close to shopping and dining. We stayed in... more

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3 of 5 stars
ARKANSAS
16 Jun 2009 | Trip type: Family

The hotel was older. The pool was small and we had to clean it ourselves when we wanted to use it because it was surrounded by trees. The penthouse suite was actually just a loft so you did not have any private bedrooms. The upstairs bathroom was so small you couldn't shut the door if you wanted to use the... more

Management response from
annie morrison, Management

Dear Charelaine from Arkansas: Please accept our gratitude for taking the time to point out areas in which we can make our hotel better, and ultimately, your stay more comfortable. Your shared insights and stay experience allow us to focus more directly on areas that need attention, that are not always reported to us. When a guest notifies us of...

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4 of 5 stars
VA
5 Sep 2008 | Trip type: Family

This is a very cozy place to stay with lots of amenities. We stayed in a penthouse suite for five nights and found it very comfortable and relaxing. The staff is friendly and housekeeping keep us well supplied in towels. It was dissapointing that the treadmill in the fitness room did not work though. The pool was very nice but... more

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4 of 5 stars
Oklahoma City, Oklahoma
27 May 2008 | Trip type: Couples

We were a little reluctant to stay here because of an earlier review that listed bugs.. but we called the hotel and booked a lower rate and discussed the concern with them.. and felt confident that it was good price.. We had a no smoking room where someone had clearly been smoking so the room could have been clearer on... more

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2 of 5 stars
Kankakee, Illinois
27 Jul 2007 | Trip type: Couples
2/3 found this review helpful

Outside, this is a really nifty looking place...well-landscaped courtyard, a small pool with hot tub, gas grills for guests. The overall feel is something you'd see in Colorado (without the mountains, of course!). But, once checked in, forget about a relaxing stay. The place is teeming with kids & poorly behaved adults (keep in mind this is near Branson, MO).... more

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4 of 5 stars
Jefferson City
17 Jun 2007 | Trip type: Couples
1/1 found this review helpful

This “all-suite” hotel featured functional décor, full kitchens, and high-speed wireless internet. The full kitchens include a refrigerator, microwave, oven/stove, dishwasher and a coffee maker. The dishwasher was great for our length of stay! Other extras include complimentary breakfast, a weekly complimentary pizza night, free laundry facilities and a fitness center. Oh yes and pets are allowed, no need to... more

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1 of 5 stars
St. Louis
28 May 2007 | Trip type: Business
1/1 found this review helpful

Our room was dark, dingy, and shabby. It was on the first floor, right on the parking lot. The walls, floors, ceiling, furniture, and bedspread were brown. Nothing seemed to have been redone since the 1970s. It was dark and cave-like. Ultra depressing and uncomfortable. We felt as if we were fugitives in hiding in a cheap motel. We stepped... more

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1 of 5 stars
Springfield, Mo
16 May 2007 | Trip type: Couples
0/1 found this review helpful

We selected this location based on past comments. What we did not realize that while the rooms are large, great location for shopping and restaurants -- the roaches are running the property. We were dislocated because of the ice storm, so for the past several weeks we have been complaining about roaches -- although we were given the option of... more

Management response from
GM_Ryan, General Manager

At the Arbor Suites we realize that the heart of the property is in our outstanding staff, however we take pride in maintaining our property and preserving that “As good as being home” feeling. To GaleP, thank you very much for your time and effort in informing us about your stay. Again, please accept our sincerest apologies for any inconvenience...

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1 of 5 stars
Columbia, Mo
4 Apr 2007 | Trip type: Couples
1/1 found this review helpful

My mother always said, "If you don't have something nice to say, don't say anything at all". Well, if that was the case, this would be VERY short. First, let me say we've stayed at the Arbor Suites many times before and it was always average or better. I like to call it slightly rustic, but we always enjoyed the... more

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Arbor Suites At The Mall Also Known As

  • Hawthorn Suites Springfield
  • Arbor Hotel Springfield
Address: 1550 E. Raynell Place, Springfield, MO 65804