I have to be honest about staying in rooms that you enter in from outside, i'm not a fan, but at the same time, i was very surprised to see how clean the rooms were & how accomodating the staff was. Even though i'm probably not gonna start staying in hotels that you enter in the room from outside, but...
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My brother and I were here for health reasons, and while we don't require an accessible room, we did not enjoy the Thirty minute once around. Finding our room from the staff's directions was a nightmare. A lady at the desk sent us on a… wild goose chase to the elevator, only to find that it was being hijacked...
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I saved up money to take my husband to the jacuzzi suite for Valentine's Day. Everything I saw on their website made it sound like it would be a great place. Was I ever surprised. The "suite" was not a suite. It was a motel room with a jacuzzi in the corner. The mattress on the bed was one of...
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Debbie, please accept my sincerest apologies that our Jacuzzi suite did not meet your expectations. I would like for you to know that I have personally inspected the room in which you stayed and found that the mattress in your room was not recently replaced during our King mattress upgrades. As a result, we have ensured that the mattress in...
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Do not be fooled by the professional photos and great "reviews" for this hotel. Also, don't be fooled by the well written responses from the management to other poor reviews.
This hotel is nothing like the pictures, is positively filthy, and presumably rents by the hour.
I definitely give the location on South Glenstone a one star rating, but they...
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Tracy, I am extremely disappointed that you did not have a pleasant experience during your visit to Springfield and would like you to know that we have taken your comments into serious consideration. We continually work to improve upon our property, and have recently undergone some renovations in our public areas. I sincerely apologize that our construction caused you to...
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We were in town for a funeral. Not only were we offered a special funeral rate, the manager opened a room to us one evening so our family, some of who did not even stay at the hotel, could spend time together. The bathrooms could use some updating but everything was clean and the staff were very friendly.
We appreciate you taking time to write a review. We are glad that our staff could make your stay a little more comfortable for you and your family under your circumstances. We are continually making some improvements to our property and hope that the next time you are in town you will see the new improvements we are making.
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My family and I were exausted after a long drive and chose Springfield,MO to stop for the night. Without a prior reservation, we stopped into the Lamplighter Inn and Suites and found the staff and hotel exceeded our expectations. Tasty breakfast and clean rooms, we will be definitely keep the Lamplighter on our list of hotels to stay for a...
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I would like to thank you for taking the time to post a review. I am very happy that you enjoyed your stay. We strive for great customer service and making our guest feel at home. We look forward to seeing you soon!
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This was the second time we stayed at this hotel, and, again, were not disappointed.
The desk staff was very friendly and efficient and the rooms were well kept and well appointed. The breakfast was everything one could want to get them on their way.
The location is also very good..........just off Exit 80 on I-44. The proximity to well-known...
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Thank you so much for the great review! I am glad that you enjoyed everything. We work really hard to provide our guest with great customer service. I look forward to seeing you again soon.
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Great hotel for the price. Room was nice, breakfast was GREAT! I will definitely stay here again!
Thank you for taking the time post a review about our Hotel. I am glad that you enjoyed breakfast. We just recently added a few extra items and it seems to be working out well. Our guest are really enjoying it. We look forward to seeing you again.
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We were traveling without a reservation and decided to stop for the night at the Lamplighter. The staff was very courteous and friendly. The room had all the ameneties, i.e. microwave , refrigerator, 2-queen size beds. Facility has a salt water pool. Hot breakfast in the morning. The place has just been remodeled. We found out about the place through...
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Thank-you for your positive comments, though it appears that this review was meant for our sister property the Lamplighter Inn & Suites in North Springfield. I have notified the Trip Advisor staff of this error so that your review may be reflected on the site for the North location.
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We stayed at the Lamplighter Inn for the first time and last. It is need of major repairs, the "hot" breakfast was anything but hot and choices were very limited. We had to ask for more food and coffee to be made as when we came to the breakfast bar everything was almost gone and there weren't any customers and...
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I would like to apologize for your unpleasant stay recently at the Lamplighter Inn & Suites North. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken...
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