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All 21 Saint Charles hotels »

Quality Inn & Suites

2.0 of 5
1425 South Fifth Street, Saint Charles, MO 63301
Hotel amenities
Ranked #11 of 21 hotels in Saint Charles
3.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    10
    12
    5
    7
    8
Date Rating
Roland C
Colon, Michigan
Reviewer
3 reviews
5 of 5 stars Reviewed 7 February 2012

I travel to St. Louis a few times per year and prefer to stay at your hotel by the Ameristar Casino. Easy access to the interstate system without the congestion of the main city. Clean rooms and very friendly service. Texas Roadhouse next door is a plus. More

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Michael Galer, General Manager at Quality Inn & Suites, responded to this review
9 February 2012

Thank you so much for taking the time to review our property. I am so happy that you enjoyed your stay and I look forward to seeing you again in the future. Being from Michigan myself, I'm always glad to see some friendly Michiganders in the hotel! Thanks again and we truly appreciate your business. More

GreggBR549
Columbus, Ohio
2 reviews
4 of 5 stars Reviewed 1 February 2012

We threw a birthday party for my brother here. Several folks were from out of town like I was. I made arrangements sight unseen and was very pleased with all of the accomodations. The staff, from the gals at the front desk to the support staff were extremely gracious, kind and very accomodating to our whole group. We had a... More

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Michael Galer, General Manager at Quality Inn & Suites, responded to this review
3 February 2012

Thank you so much for your kind words. It was a pleasure working with you through the entire process. My entire staff hopes we can see more of you and your family in the near future. Thank you so much for choosing our hotel! More

Carrie J
Waynesville, Missouri, United States
1 review
4 of 5 stars Reviewed 3 January 2012

Nice place to stay for the money. Rooms were clean. Central location. Front desk people were helpful. I was a random winner to upgrade my room which was even better. I've stayed at this hotel quite a few times and am always satisfied. I will be returning. More

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Michael Galer, General Manager at Quality Inn & Suites, responded to this review
5 January 2012

Thnaks for your kind words! We look forward to seeing you again soon! You'll be happy to know that 2012 is going to be a year full of more hotel improvements. This year will be focused on the interior of our rooms. Not of that would be possible without loyal customers like yourself. Thanks again! More

driver175
Senior Reviewer
9 reviews
2 helpful votes
4 of 5 stars Reviewed 8 December 2011

Stayed here a couple nights to be closer to my first stop on my delivery route and thought it was a nice place to stay. Restaurants within walking distance make it even better. This is an older building so the walls are not "paper-thin" walls like newer hotels. These walls are like concrete making noise from neighboring rooms not an... More

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Michael Galer, General Manager at Quality Inn & Suites, responded to this review
10 December 2011

Thank you so much for choosing our hotel and taking the time to comment about us on TripAdvisor. We are happy that our exterior renovation project is complete and our band new flat screens are on the way! I'm sure you will notice our hotel constantly improving over your future stays with us. Thanks again for your business! More

Carol M
Illinois
1 review
2 of 5 stars Reviewed 14 November 2011

The positive was a large breakfast area. However, the traffic noise was so loud that it was impossible to sleep. The ice machine was broken and the soda sign was incorrect. Front desk people at check-in were engrossed in personal conversation thus no directions. Front desk people after breakfast were not helpful when both door keys failed to gain entry... More

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helene m
Oregon, Illinois
Contributor
11 reviews
1 helpful vote
4 of 5 stars Reviewed 8 November 2011

Room was clean and large,but no fridge . Offered another room with fridge but I would have to move all my stuff.Breakfast was very nice in large room . Plenty of tables.Parking was a little congested due to exterior construction, but it is almost completed. Lobby is large and comfortable, Desk clerks were helpful Was there 4 days and had... More

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Michael Galer, General Manager at Quality Inn & Suites, responded to this review
10 November 2011

Thank you for your kind words. Please come see us again when the renovation is complete! If you contact me directly I can make sure you get a room with a refrigerator next time. We have also ordered flat screen TV's that will be in the rooms by the end of the year. Lots of great changes. Thanks again! Mike More

kelliganlit
Woodlawn, Illinois
1 review
1 of 5 stars Reviewed 5 October 2011

Since late August this place has been in the process of being remodeled. They are currently working on the exterior of the property. The shower rod in our room was dangling, The safe (electronic) was fine til our second day of being here gave out, Most of the front desk clerks were okay but one who seemed to carry a... More

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Ginny R
Wisconsin Dells, Wisconsin
1 review
2 of 5 stars Reviewed 28 September 2011

Ok ,so they are doing a lot of remodeling.That's good right? The outside is kind of trashy looking but when you walk in the lobby was pretty nice so it gives the impression that the rooms will be great. Not!!!! I walked into the room which by the way was supposed to have a fridge and a microwave in it... More

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bob_and_billye
Tulsa, Oklahoma
2 reviews
2 of 5 stars Reviewed 19 August 2011

First immpersions mean alot, and our impression was negative. We booked a non-smoking hot tub room online. When we arrived we checked the room and it had been heavily smoked in. When we went to the front desk to explain the situation, they offered us another room to check with this comment - "It is a Hot Tub Room, we... More

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Michael Galer, General Manager at Quality Inn & Suites, responded to this review
8 September 2011

Thank you for taking the time to review our property. I am disappointed to learn that you were not completely satisfied with your accomodations. I have addressed the issues that you mentioned and would like to invite you back to our hotel to try us again the next time you are through the St. Charles area. We are currently undergoing... More

ksh63
Jasper, Indiana
1 review
2 helpful votes
5 of 5 stars Reviewed 7 July 2011
2
people found this review helpful

We planned a stay for a family wedding and the staff could not have more courteous, friendly and helpful in all the planning and the stay there. We had reserved 30+ rooms on a holiday weekend and had no problems. The director of sales and marketing was a sweetheart!!! She was AWESOME at getting all the rooms available and so... More

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Quality Inn & Suites Also Known As

  • Quality Inn Saint Charles
  • Saint Charles Quality Inn
Address: 1425 South Fifth Street, Saint Charles, MO 63301

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