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All 20 Saint Charles hotels

Holiday Inn Express Hotel & Suites St Charles

2.5 of 5
3098 Elm Point Industrial Drive, Saint Charles, MO 63301
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Ranked #7 of 20 hotels in Saint Charles
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41 reviews from our community

    Trip type
Traveller rating
    24
    10
    4
    2
    1
Date Rating
Saint Charles, Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 10 June 2013

First I would likst to start by saying that the "GM" of this location, Margaret Savage, is the most unprofessional, rude, incosiderate, excuse of a Manager that I have ever dealt with. She gave us a block of rooms and provided a fairly decent rate of $92.00 per night about 2 months out from the date. At the time no... More

Was this review helpful? Yes 2
Kansas City, Missouri, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 May 2013

The room was clean. The desk Clerk was very pleasent to deal with. He upgraded me to a nicer room cause I am a Platium member. The walls down the hall are all marked up from I assume the cleaning maid carts. Looks bad. The issue that really ticked me off was the breakfast is served from 6:30 to 9:am.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review
28 May 2013

Dear Ken M, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We're sorry you were not satisfied with the service you received from... More

Terre Haute, IN
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2013

This is a beautiful and spotless clean quiet hotel tucked away in an industrial park about 10 minutes from Mid Rivers Mall and St. Louis Mills Mall surrounded by a multitude of quick food choices. The management and staff at this site go out of their way to provide the ultimate in concierge type service with a dedication to details.... More

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See 3 more reviews by DotHam for Saint Charles
missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 March 2013

First the Good. This is a beautiful and clean hotel, which seems pretty new, or at least updated. Beautiful decor both inside, and outside the room. The bad. I specifically booked this room because of the pool, and free breakfast. We were in town for a wrestling tournament, and would be leaving a little bit before 7am the next day.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review
10 April 2013

Dear creed2675, Thank you for posting a review of our property. I am pleased that you found our hotel to be visually convenient for your needs. However, please accept my apologies for the issues that made your stay less than satisfactory such as the noise coming from the air conditioner and pool area being not at par with what you... More

Kansas City, Missouri
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 9 March 2013

Oustanding! The staff and accomodations were outstanding. I stayed there for an important job interview and will stay there again for the call back. Thank you for a great night's rest, a great breakfast, friendly professional staff, and an outstanding all around stay. Thank you very much!

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Midland, Texas
Top Contributor
86 reviews 86 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 February 2013

I have stayed in this hotel 8 times on pleasure due to proximity to family. I am always greeted warmly and the hotel is clean and quiet. Rooms are good, beds are new, breakfast is hot and plenty of it. This is a typical Holiday Inn but the people working here seem to care about what they are doing and... More

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See 2 more reviews by Ross M for Saint Charles
Tyrone, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 January 2013

Very nice hotel that seems practically band new at the time of my stay (Jan 2013). Very nice king bedroom and very well cleaned and quality bathroom area. Plenty of space as well. Very close to numerous eating places and right off the interstate. Friendly receptionist and overall, very pleased with the hotel.

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Asheville
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 January 2013

The good: The double queen size bed room is large and clean with very comfortable beds and a flat screen TV. Front desk staff is friendly and helpful. The not so good: The shower head is unreasonably high. At 6'2" I could change the shower settings while stretching. However, a shorter person will have to go with whatever setting was... More

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See 3 more reviews by VikingAsheville for Saint Charles
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites St Charles, responded to this review
24 January 2013

Dear VikingAsheville, Thank you for your detailed review regarding your recent stay. It's nice to hear that you found our beds comfortable. We strive everyday to create special experiences to our guests and we are truly sorry we did not manage this for your stay. Please allow me to apologize for the inconvenience you may have had due to the... More

Kansas City, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 December 2012

My family stayed here overnight on our way back home over Thanksgiving weekend. What a beautiful hotel! It's a bit off the beaten path, and a little tricky to find at night. Not very well lit around the property. But, it's new and very clean and we really enjoyed our stay. Our room was good sized. Had both a fridge... More

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Decatur, Illinois
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 11 December 2012

This HIE is off the beaten path a little bit but we found it was well worth the extra effort to get there. Both desk clerks were friendly and helpful when we checked in and out. It appears to be a relatively new property as everything looked very clean and fresh. Our room was located at the end of the... More

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See 2 more reviews by OnTheG03 for Saint Charles
 
 
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Additional Information about Holiday Inn Express Hotel & Suites St Charles

Also Known As:
Holiday Inn Express Hotel And Suites St Charles
Address: 3098 Elm Point Industrial Drive, Saint Charles, MO 63301
Phone Number:
Region: United States > Missouri > Saint Charles
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Saint Charles
#5 Family Hotels in Saint Charles
Price range (per night): ₹6,512 - ₹7,895
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Come and see the brand new Holiday Inn Express Hotel & Suites located in St. Charles, MO. Great central location for all of your traveling needs. Everyone will enjoy local attractions like the historical downtown St. Charles, Dave & Buster's entertainment complex, and the St. Charles Convention Center. Just a few miles down I-370 are St. Louis Mills Boulevard, filled with shopping and restaurants. While you're here go visit great places like the famous St. Louis Arch, City Museum, Busch Stadium, and the St. Louis Zoo. Nearby the hotel there is the Ameristar and Harrah's Casino, Bass Pro Shop, and Mid Rivers Mall. We pulled out all the stops when it came to comfort and design for our guests. When you enter our glorious; two stories lobby you will see directly in front is a wonderful built in aquarium full of beautiful fish. We are a great location for the business traveler as well being so close to places like Coca-Cola, Anheuser Busch Brewery and CitiGroup to name a few. Just down I-270 is Riverport and Earth City Industrial Parks. If you want to work from the hotel have a spacious meeting facility and business services like, fax, print, copy, high-speed wireless Internet, pull down projection screen, VCR and DVD players. While you stay with us in St. Charles, you can enjoy our other great amenities like indoor heated pool, fitness center, and our fabulous Express Start hot breakfast. ... more   less 
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