We read the previous review and thought that maybe it was just an isolated incident, so we went ahead with making reservations through Super 8's 1-800 number. When we stopped for dinner at 4:30 in Kansas City, we decided to call the hotel directly and confirm that we would arrive after 6 p.m. They could not find our reservations by...
more
We strive to provide award winning service and it is apparent that we did not provide that to you. The feedback that you provided is appreciated because we know it will only make us better. I have discussed theses concerns with the front desk and they all understand the importance of giving out correct information. Once again please accept my...