The staff at the desk was fine. The houseeping and graounds crew had a lot to be improved on. We arrived on wednesday afternoon, the trash at the ice machine had not been empted. The next morning it still had not been emptied but it had more. Friday it was rolling over and that night another black bag was sitting... More

Great value! Room was very clean; common areas need some attention; staff very friendly and helpful.

One room was not cleaned properly - sticky substance on the bedroom dresser. The other "non smoking" room wreaked of cigarette smoke, but when I reported it, I was told there were no other rooms, and "the room is nonsmoking"!!

My husband and I stayed 2 nights while on a business trip to the St. Charles area. We found the room clean, comfortable and good value. Our first floor room was very quiet at back of hotel facing the pool and garden. (The pool hadn't yet opened for the season, and in season might not be so quiet.) The large... More

the room we had booked in advanced is not at all as we were told.. The bed had hair in it and the comforter smelled awful and musty. The sofa was damp and it really could just use a lot of help with the housekeeping. they did offer us another room so we moved into it but the other room... More