We had a company meeting at the Sheraton at Westport Plaza. Our out-of-town guests stayed at the hotel, but we also had local staff (myself included) that drove into Westport for the meetings. We had our meetings at the Westport Conference Center and everything was excellent. From John's smiling face at the front door of the conference center to the... More

John Gholston and his team provided excellent service. They did a great job in demonstrating & exemplifying friendly, professional, and world class customer service. Thanks!!! More

John Gholston and his team are outstanding. They go out of their way to be friendly, professional, and to deliver world class customer service. More

The bright spot was Shelly in the restaurant. She went above and beyond to make the experience memorable. The front dest staff was helpfulo and worked to accomodate our needs. However, getting a warm shower was not possible, as the water temp varies from freezing to scalding whenever I used the facilities. I had to have maintenance come and repair... More

We had 2 rooms at the hotel, After we left for dinner, we realized one of us forgot something in our room so upon going back here was an employee in our room with the door shut and locked. We of course called police and they were very helpful and catching the person cause he left immediately saying he was... More

We use Sheraton for meetings and sleeping accomodations for business travelers. Sara Newell, Corporate Sales Manager at Sheraton Westport is a delight to work with and she always goes the extra mile! More

We've stayed at this property several times. This time I was on my own headed to be with family and it was once again a nice stay. The renovations to the lobby are now complete (maybe for awhile as I've not been for over a year). The front desk was very modern and the atmosphere was modern and clean. The... More

We met my adult children and grandsons (3 under the age of 6) in St. Louis at the hotel. It makes traveling for them so much easier as it's 3 hours versus 8 hrs when they travel from KC to Chicago to see us. We rented 3 rooms for 3 nights on SPG points and had a great time. The... More

Beautiful renovation! Stylish lobby, comfortable and elegant rooms, AMAZING club lounge breakfast, and friendly staff. This is one Sheraton that makes the cut. Worth the drive over staying at the DUMP that is the downtown Sheraton. Only drawbacks are confusing parking and rooms need blackout liners on the drapes. More