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Extended Stay America - Kansas City - South

2.0 of 5
550 East 105th St, Kansas City, MO 64131
Hotel amenities
Extended Stay America - Kansas City - South
Ranked #67 of 109 hotels in Kansas City
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24 reviews from our community

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Date Rating
Boise, Idaho
Top Contributor
92 reviews 92 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed 30 April 2013

We checked into the hotel and the first thing that we noticed in our room was toe nail clippings on the floor. The shower curtain the walls in the bathroom and main room all had a lot of mold. We had a abundance of ants in the kitchen and the bathroom. These rooms are seldom cleaned because the top of... More

Was this review helpful? Yes 2
See 5 more reviews by Rob2222 for Kansas City
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
2 May 2013

Rob - I appreciate you taking the time to write a review of your experience with us. Thank you for pointing out the offerings of our grab and go breakfast. This is a new feature, and one we are proud to provide to our guests. Still, the level of cleanliness in your room you described is unacceptable, and I sincerely... More

Ellicott City, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 April 2013

Customer service was horrible. Smoking is allowed in the hotel and the smell travels into the elevator and all through the floor! Staff will over febreeze but you can not change rooms, even if you previously requested a non smoking room. One of the young ladies I was traveling with found cocaine in her room and reported it to the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
16 April 2013

I appreciate you taking the time to write a review of your experience with us. I am excited to read your remarks about how you enjoyed the location and the kitchenette; however, I am very sorry that your room wasn't quite up to par. I discussed your comments with the team, and we are going through the rooms and making... More

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Top Contributor
64 reviews 64 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 14 April 2013

This Extended Stay is in a great location off I-435 and Holmes. Tucked back in there and not loud. Easy to find. Safe parking. Friendly staff. Pretty industrial feel. Not luxury with the hard beds and old fashioned bedspreads. But it's clean. Nice kitchenettes.

Was this review helpful? Yes
See 7 more reviews by FederalExpress for Kansas City
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
16 April 2013

Thank you so much for sharing your experience with us. Please accept our apologies that the bed was hard. Still, we are happy to know that we were able to help you enjoy your stay with our kitchenettes, safe parking, and clean room. It's great to hear that the staff was friendly too. The staff and I would like to... More

Topeka, Kansas
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 13 April 2013

I booked through the Extended Stay America website for a great rate. When I checked in, they tried to charge me almost $30 more than that! Luckily, all I had to do was tell the woman at the front desk (who was quite nice), and she refunded me immediately. Then I went to my room. The elevator positively reeked of... More

Was this review helpful? Yes 1
See 2 more reviews by rigsfhdgnv for Kansas City
Manager_11525, General Manager at Extended Stay America - Kansas City - South, responded to this review
17 April 2013

I received a copy of your review, and wanted to take a moment to personally respond. The lack of linens and items left from the previous guest you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will be changing the way we inspect our rooms to make sure your... More

Kansas City, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 March 2013

Got a great rate on priceline. Stayed for the first time and the people at the front desk where nice and courteous. There was some problem with the reservation on priceline but it was handled immediately.

Was this review helpful? Yes
vguerke, Manager at Extended Stay America - Kansas City - South, responded to this review
29 March 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Kansas City - South. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 March 2013 via mobile

I stay in hotels a lot, and this was one of the worst experience I've had! Kitchen supplies were dirty, the shower was broken, the service staff were more interested in socializing with each other and watching TV than helping guests. I would recommend staying away!

Was this review helpful? Yes 1
vguerke, Manager at Extended Stay America - Kansas City - South, responded to this review
21 March 2013

I received a copy of your review, and wanted to take a moment to personally respond. I am so sorry to hear that our staff didn't respond promptly to your needs. I am working closely with my entire staff to insure that your room and customer service concerns do not happen again in the future. I appreciate you bringing this... More

Kansas City, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 March 2013

Had an overnight stay in March. Pricing of the room was very good. It;s an older hotel that has been updated somewhat. If your looking for a value room, this is the place.It could have been a little more clean as the floors are not quite as clean as you would like, but other than that was okay.

Was this review helpful? Yes
vguerke, Manager at Extended Stay America - Kansas City - South, responded to this review
20 March 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Kansas City - South. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More

CA
1 review
5 of 5 stars Reviewed 8 March 2013

Staff was VERY pleasent, Rooms were clean and well serviced. Although this location is not "real" close to alot of restaurants, markets, or shopping in general (due to the fact I did not get my car rental).. It is most certainly worth staying here and and driving a couple of miles... I would go out of my way to come... More

Was this review helpful? Yes
vguerke, Manager at Extended Stay America - Kansas City - South, responded to this review
9 March 2013

I appreciate you taking the time to write such an outstanding review of our property. I'm so pleased to hear that you enjoyed our accommodations as well as hearing how terrific you thought our staff was! Thank you for choosing Extended Stay Hotels. We hope to see you again soon! More

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 17 February 2013

In October 2012, my business travels took me to Kansas City for 4 months. When I arrived at the Hotel booked by my Travel Service. I said NO WAY!! So, on the advise of co-workers, I selected the Extended Stay America located at I-435 and Holmes Rd in Southern Kansas City MO. BEST ADVISE I've ever received. The Staff at... More

Was this review helpful? Yes
vguerke, Manager at Extended Stay America - Kansas City - South, responded to this review
19 February 2013

I received a copy of your review, and wanted to thank you for all of your wonderful comments regarding the hotel, the management and the staff! It's great to hear that you felt the property was convenient, clean and well secured. The fact that we have received such wonderful compliments from such a seasoned business traveler is what I am... More

Kansas City, Missouri
1 review
4 of 5 stars Reviewed 11 February 2013

Do to a house fire my wife and i have been staying at ESA SOUTH about 3 and a half months the staff and Whitney have been more than nice.As we look forward to getting back home they have made our stay less painful.Whitney is a great manager and a great person.

Was this review helpful? Yes
vguerke, Manager at Extended Stay America - Kansas City - South, responded to this review
12 February 2013

Thank you for taking the time to write a review of your stay. I'm glad that the management team was able to assist you in a time of need. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future under different circumstances! More

 
 
 
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Additional Information about Extended Stay America - Kansas City - South

Also Known As:
Extended Stay Kansas City
Kansas City Extended Stay
Address: 550 East 105th St, Kansas City, MO 64131
Region: United States > Missouri > Kansas City
Amenities:
Business Centre Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #67 of 109 hotels in Kansas City
Price range (per night): ₹ 3,797 - 4,127
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Kansas City - South
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