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All 109 Kansas City hotels

The Westin Crown Center

4.0 of 5
1 East Pershing Road, Kansas City, MO 64108
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76%
Ranked #7 of 109 hotels in Kansas City
Most recent review
5 of 5 stars Reviewed 18 June 2013
Lori K Stanton NE
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824 reviews from our community

Traveller rating
    391
    221
    117
    58
    37
See reviews for
Families
141
 
Couples
152
 
Solo
59
 
Business
335
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Stanton NE
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

My Westin Crown Center in Kansas City stay was one of the best hotel experiences I've ever had! The check in was fast and flawless and every employee we encountered went out of their way to accommodate us! The room was extremely clean, the shower amazing, and the spa robes are to die for! I would totally recommend this as... More

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Manhattan, KS
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

I am no stranger to the Westin brand of hotels and this one is as good as any of the other ones. You are always greeted by the clean, calming scent of white tea and dealt with professionally. The room itself was a splendid surprise, we got a beautiful corner room that looked out on the Crown Center fountain, which... More

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See 4 more reviews by nogentais1986 for Kansas City
California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

We stayed one night at the Westin as we awaited a flight out of Kansas city the next day. There were three of us, and the two Queen sized beds and room were adequately sized and very nice. Bedding was very comfortable. The swimming pool is on the 5th floor but quite sizeable, with lap lanes and still room for... More

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Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review
17 June 2013

watergirl21- Thank you very much for taking your time to share your refreshing feedback on your recent stay with us at The Westin Kansas City at Crown Center. I am very happy to hear you enjoyed your stay with us and were able to get a great nights sleep in our Heavenly beds. We take great pride in our Westin... More

Alton, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 June 2013 NEW

We stayed at the KC Westin for a business function from 6/13/2013 - 6/16/2013 and had the worst experience in all of my travels. When trying to check in I was told that I had been canceled from their system a few hours prior to my arrival with not reasoning why. Luckily the host was very friendly and stated she... More

Was this review helpful? Yes 1
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review
17 June 2013

Rick W- I appreciate you taking your time to share your comments regarding your recent stay at The Westin Kansas City at Crown Center. I sincerely apologize if your stay was less than perfect due to the frustrations you encountered your thermostat in your room as well as the unacceptable wait on the elevators. Your experience was not at all... More

1 review
5 of 5 stars Reviewed 14 June 2013 NEW via mobile

This was the first time staying. Appreciated the friendly staff, clean and comfortable and spacious room. Not to mention love the Starbucks coffee in the room too! Pool area was clean and well kept. Will definitely stay again!

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Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review
17 June 2013

lauraeben71- I appreciate you taking your time to share your feedback on your recent stay at The Westin Kansas City at Crown Center. I am very happy to hear you had a great first stay with us and that our staff made you feel warm and welcome! It is so great you were able to enjoy the convenience of our... More

Topeka, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 June 2013 NEW

Tony and Marki are two off our favorite bartendars/employees of any place my wife and I go to. Last year we met them the night before our first hospital hill marathon when we stayed at the Westin. They gave us great service all night. Then they sent us a surprise care package while we were running the next morning. It... More

Was this review helpful? Yes 1
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review
13 June 2013

LWillmann- Thank you very much for taking your time to share your refreshing comments on your recent stay at The Westin Kansas City at Crown Center. I am blown away by the feedback you have shared with us regarding our staff! It is so great to hear The Westin team has created such am impact on your stay and have... More

Johnston, Iowa
1 review
5 of 5 stars Reviewed 11 June 2013

The Westin Crown Center was a great stay. The room was great and the staff was incredible. This is a great location and very close to the Power and Light District. Would recommend this hotel to anyone.

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Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review
12 June 2013

Eric R- Thank you very much for taking your time to share your feedback on your recent stay at The Westin Kansas City at Crown Center. I am pleased to hear you enjoyed your stay and that our staff was friendly and accommodating. We are very fortunate to be located in such a prime location in the heart of Crown... More

Bloomington, Indiana
1 review
5 of 5 stars Reviewed 10 June 2013

I recently stayed in KC at the Westin. My experience was great! The hotel employees were very friendly and tthe facilities were very confortable. The hotel staff helped a group of us get out to a Royals game - and went out of their way to pick up us quickly when it started raining. Nice job all!

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Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review
11 June 2013

James Y- Thank you very much for taking your time to share your feedback on your recent stay at The Westin Kansas City at Crown Center. It is so great to hear you enjoyed your stay and that our staff made you feel warm and welcoming! Our shuttle we offer our guests to The Royals game is such a great... More

Savannah, Georgia
1 review
5 of 5 stars Reviewed 10 June 2013

I was so impressed with this location. They are friendly and helpful. I flew into KC for a family visit and got there early in the morning. I was pretty sure I would have to "park" my luggage somewhere until closer to check in time but when I went inside to see if they had a room I could leave... More

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Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review
11 June 2013

ivryfem1- Thank you very much for sharing your refreshing feedback on your recent stay with us at The Westin Kansas City at Crown Center. I am delighted to hear you enjoyed your stay and that our staff was so friendly and accommodating, able to get you checked in early! We are very fortunate to be located in the heart of... More

Tulsa, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 June 2013

The Westin Crown Center was a terrific location and property for a recent Conference I attended. Great service, friendly staff, quality accommodations, good food. The hotel's professional environment also helped facilitate several casual business conversations and meetings I needed to engage in. Would definitely stay again when I'm in the area.

Was this review helpful? Yes
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review
11 June 2013

csr53- I appreciate you taking your time to share your comments on your recent stay at The Westin Kansas City at Crown Center. It is a pleasure to our staff was friendly and accommodating and that our hotel was very convenient for business matters! Being in the heart of Crown Center is a great feature to The Westin and I... More

 
 
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Additional Information about The Westin Crown Center

Also Known As:
The Westin Crown Hotel Kansas City
The Westin Crown Hotel
Westin Crown Center
Westin Kansas City
Kansas City Westin
Address: 1 East Pershing Road, Kansas City, MO 64108
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Kansas City
#4 Luxury Hotels in Kansas City
#7 Business Hotels in Kansas City
Price range (per night): ₹10,201 - ₹20,632
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of downtown, The Westin Crown Center, Kansas City, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 
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