Clean room but old. The bathroom is very small and the showerhead is too low. Elevators are small and take a long time to wait. more

The location is great and you can walk to the beautiful Plaza area which we loved. The staff is great and very helpful. Our initial room faced the street which turned out to be just a bit noisy at night so we asked if it would be possible to switch to an interior room and they couldn't have been more... more

Stayed here three nights with my brothers and their families for the MN Twins/Royals games. I've stayed in KC five different times and this was the best experience of them. The recepitonist was very nice and the shuttle service was excellent. The hotel was centrally located to the stadium, market and power districts and within a few blocks of the... more

A group of us traveled to the Plaza for a bach. party. Being very familar with Holiday Inns, i was VERY unhappy with this one. Upon check in it became clear that the front desk had NO clue what they were doing and were actually pretty unfriendly. Once in the room disappointment was worse! I'm not even sure how this... more

We came to Kansas City on a Firm Retreat - employees and families. We arrived in a charter bus only to discover there was no parking for it except for along the curb in the street. (Another coach on the opposite side of the street was vandalized in the middle of the night) Check-in was great. The hotel was clean,... more

I was thankful I did not have small children along, as I waited over 1/2 hour in line to check into this hotel. When I finally got to the desk, they could not find my reservation. The person behind me said she must stay here often for business, and has check in problems with this hotel EVERY time. Parking was... more

I am a business traveler and have stayed at many hotels. This hotel has good beds, hot showers and clean rooms. I enjoyed breakfast in the restaurant and drinks at the bar. I was able to take the free shuttle to dinner on the plaza. The service was fast and friendly. I would recommend this hotel to the business traveler... more

I am a regular business traveler and stay in hotels across the country. A person at my office recommended this hotel as it was close to the Plaza. The room was dark, dank and outdated. The bed was extremely uncomfortable. I took the free shuttle to the Plaza to have dinner but the driver didn't stop talking the whole trip... more

First the good, the hotel room itself wasn't bad and fairly clean. The location is also pretty good - close to the plaza and art gallery. But what prompted me to write was 1) the 'parking garage' - omg - the one for suv, vans, etc. is the most difficult garage I've ever seen. If you own a 'smart' car... more