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All 109 Kansas City hotels

Holiday Inn Kansas City SE - Waterpark

3.5 of 5
9103 East 39th Street, Kansas City, MO 64133
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Holiday Inn Kansas City SE - Waterpark
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Ranked #63 of 109 hotels in Kansas City
Most recent review
4 of 5 stars Reviewed 14 June 2013
ChristyinChambana Champaign-Urbana, Illinois, USA
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221 reviews from our community

Traveller rating
    51
    44
    55
    34
    37
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Families
118
 
Couples
19
 
Solo
4
 
Business
29
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Champaign-Urbana, Illinois, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 June 2013 NEW

Our family stayed here to go see a Royals game and enjoy the water park. We took the shuttle to the game, which worked well. We got there on Friday late afternoon, and check-in took a long time. We went to the water park, which had great facilities -- two big water slides, big play structure with multiple smaller slides,... More

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Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
16 June 2013

Thank you for sharing your experience with us. We are glad to read that your found our Waterpark facilities great, but are very much disappointed about the experience you had regarding the lifegaurd staff. We take our guest safety very seriously, and along with that the level and type of service our lifegaurds provide. We regret that the service you... More

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 June 2013 NEW

My husband and I were in KC to visit our daughter and go to the Royals game. The Holiday Inn is within walking distance to the stadium so we walked to the game. The hotel does provide a shuttle to the game. The one problem we had: we were gone for the day and upon returning to the hotel for... More

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Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
16 June 2013

We appreciate you staying with us during your recent visit for family and the game. We regret to read about your disatisfaction with the hotel parking and the bathroom in your guest room. We greatly appreciate this candid feedback. It is through the critique of valed guest, like yourself, that we can identify and address these issues. Your comments will... More

stcharles mo
1 review
4 of 5 stars Reviewed 11 June 2013 NEW

had a great time. royals game and surounding attractions were close access to this hotel. employees were friendly and attentive to our needs. engineering was awsome. had few problems with room. tv and air condtioning.engineer kevin was quick to take care of the problems . and directed us to several kc attractions that we enjoyed that we had not known... More

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Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
14 June 2013

Thank you for posting your review of our property. We are sorry to read that you had concerns with you Tv and the air in your room. Despite these concerns, we are very glad that our staff was able to be so quick, responsive and helpful in resolving your concerns and making your stay enjoyable. Particularly Kevin in enginerring, who... More

lees summit
1 review
5 of 5 stars Reviewed 10 June 2013

This was my family`s first visit to the holiday inn. We took our daughter to 1st Royals, our driver Mark had fun questions we enjoyed. Our room was clean, no time for water park, looked fun! Would recommend hotel for Royals or Chiefs and water park.

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Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
14 June 2013

We appreciate you taking the time to write a review. We are very gald to hear you enjoyed your stay with us. We hope you and your daughter had a good time at the game, and we are glad our shuttle driver Mark could make it that much more fun. We hope you get the opportunity to come back and... More

Tulsa, Oklahoma
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 10 June 2013

Sorry a little new to this review thing, but here goes. I travel to Kansas City often for business and have stayed at many hotels around the city. My travels brought me out east and figured I'd catch a game or 2 and picked this hotel because of its location. Well let me tell you there is a hidden gem... More

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Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
14 June 2013

We thank you very much for staying with us while in Kansas City, and for taking the time to write a review. We are very glad to here that our restaurant and its wonderful staff were able to make your stay that much more enjoyable. We greatly appreciate the kind words and look forward to having you and your family... More

1 review
4 of 5 stars Reviewed 2 June 2013 via mobile

My son and I came in for dinner and to catch a little baseball on T.V., and found it very accommodating with all the T.V.s. Our server Daryl was great!! He put the 2 games we wanted to see right in front of us. The food was very good, hot and fresh and Daryl was an excellent server.

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Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
3 June 2013

Thank you for the review regarding your experience in our restaurant. We are very pleased to hear that our staff was so accommodating and helped make that experience even better. It is this type of service our property takes pride in and continually strives to consistently deliver to all our guests. Thank you, Corey Perham Guest Experience Manager More

Boston, Massachusetts
2 reviews
2 of 5 stars Reviewed 1 June 2013

This hotel is probably okay if you've got kids who want to go to the attached water park, or if you are looking to stay near the KC sports complex on a budget. We stayed there last weekend for a social conference, and we found that the complaints about the building being tired and run down were completely justified. There... More

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Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
3 June 2013

Thank you for your review of our property. We are very sorry to read that you did not receive a quality experience regarding the hotel smell, soft furnishings and showers. We also regret to hear that our restaurant and housekeeping consistency did not meet up to your expectations. All of our guest opinions are highly valued.Your comments can only help... More

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Orange County, CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 May 2013

We were in town for a the Angels/Royals game. Check-In left me a little trepedatious as the staff just didnt seem very friendly though it was very busy in the lobby so perhaps they were just a bit overwhelmed. There was some type of gathering with some very interestingly attired folks that at the very least made the wait in... More

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See 4 more reviews by Beachgoer7682 for Kansas City
Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
3 June 2013

Thank you very much for your recent stay and for taking the time to write a review. We thank you for being patient with our front desk staff during your check-in. We take pride in the service we provide and assure your experience was out of the ordinary and not up to our expectations. We will be reviewing your concerns... More

Kansas City, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 29 May 2013

The waterpark was a little overwhelming for my 5 year old granddaughter. There wasn't a lot for her to do. It's pretty noisey. She did like the floating river. The Indoor pool was nice and not crowded.

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Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
6 June 2013

Thank you for writing a review of our Water Park. We are sorry to hear that your grandaughter was unable to fully enjoy her time in the park, but that one of our other pools on property was much more to her and your liking. We thank you for coming to visit us, and we hope to have you back... More

Amarillo, TX
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 May 2013

Good parts: Beds comfortable, sheets, pillows, towels all good quality, mini-fridge in room, free internet. Easy access from I-70 and Loop 435. Gym adequate, convention space good. Very clean. Half of the rooms overlook the ballparks. We watched the fireworks after the game. Every staff person was very helpful. Bad parts: Restaurant hit and miss. Dinner (bar food) is okay... More

Was this review helpful? Yes
See 2 more reviews by TexasRed79109 for Kansas City
Corey P, Guest Relations Manager at Holiday Inn Kansas City SE - Waterpark, responded to this review
30 May 2013

We greatly appreciate you posting a review of our property. We are very happy that the sleeping accomidations, staff and many of our ammenities could help to make your stay with us an enjoyable one. We apologize you did not have the quality experience with our restaurant that we strive for, and for the unpleasant odors in your guest room.... More

 
 
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Additional Information about Holiday Inn Kansas City SE - Waterpark

Also Known As:
Holiday Inn Kansas City Se - Waterpark Hotel Kansas City
Holiday Inn Kansas City Se - Waterpark Hotel
Sheraton Kansas City
Kansas City Sheraton
Address: 9103 East 39th Street, Kansas City, MO 64133
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 109 hotels in Kansas City
Price range (per night): ₹5,994 - ₹10,085
Hotel Class:3.5 star (3.5*)
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