I spent 3 nights here in September 2011. The hotel was only moderately full so there were no lines at check-in or check-out. Breakfast was up the usual Holiday Inn Express standards and there was plenty of seating. The hotel is very nice and my room was first class. It's in a good location a couple blocks from I-35 but... More

Family trip on the Fourth of July. Only one person at front desk so check in took VERY long. Would not honor the current special of $75 visa card for staying 2 weekend nights, but would "look into it" stating it was due to having two separate Priority Rewards Points accounts. Told us to call corporate as their hands were... More

Stayed here as a Quality Inn, but as Holiday Inn Express it has been nicely updated. We really enjoyed the breakfast service by Monica. Our granddaughter loved the pool! More

I"ve recently had to travel quite a bit to Kansas City, mostly for business, sometimes for pleasure. Several months ago I randomly chose this hotel for a two night stay. And then I've stayed there 3 more times since!! It isn't always the closet to my meeting site, but I don't care because the personal service I receive is phenomenal.... More

I stayed at Holiday Inn Express North on Macon Street. I was attending two shows at the Northtown Opry on Swift Avenue. Beds were very comfortable. A.\/C in the halls, Nice comfortable and clean rooms. A good breakfast but no waffle maker like most motels have. Staff was extremely pleasant and helpful. Some of our friends complained that they were... More

Based on previous comments, I can say that this hotel is no longer the Quality Inn that previous people have commented on. It is now a Holiday Inn Express. It is brand new! We had a king suite, which included a fridge and microwave. The room was L-shaped and very large. We had a sofa bed which when we pulled... More

My experience at the Quality Inn & Suites in Kansas City on Macon St. would have been a farely good exprerience if the staff would have not stole my private property! On check out day my friend and I left our hotel room 10 minutes after leaving my friend asked me did you remember to grab your camera from the... More

I booked this hotel on hotels.com, and got a pretty good rate (about $70 after taxes). When I arrived at 11:30 am, my room wasn't ready. Check in is listed as being at 2:00pm, so that's no big deal (I do think it makes more sense to have the rooms that are reserved in advance cleaned first, though, but that's... More

my family and i came to kansas city to watch a football game at arrowhead. we stayed at the quality inn and suites on macon street for three nights. on the first night, my son entered his room and noticed dried blood stained onto the sheets of his bed. not only that, but the shower curtain smelled like a wet... More