Due to work and weather I could not be sure how far I'd make it. Late in the day they offered me the wheelchair access / smoking room. The odor was very strong. I appreciate the lower price but wish they'd let me know how bad it would be. I only needed a night's rest - got that and coffee...
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i was in Joplin for a bowling tournament. get in the room, TINY. i got a queen suite. hot water didnt work in the sink in the main room, the pull out couch bed was broken so bad that you couldnt lay on it without falling through it, there were stains on every cushion. im telling you the 100% truth...
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I would like to apologize for your dissatisfying experience. Your feedback is important and provides me with the information needed to make improvements where they are needed. I would like to thank you for bringing the condition of the sofa to my attention and I assure you that it has been cleaned and repaired. Also the hot water issue has...
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We really like the Microtel suite layout with work desk, dinning table and chairs, couch and coffee table and small kitchen counter fridge w/freezer. This had all that, BUT...When we arrived it took ten minutes to get someone to front desk. There was no/little hot water. No elevator. Breakfast, basic continental. Small indoor pool. Small, old TV in our room....
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I would like to apologize for the lack of attention from the front desk clerk. Please never hesitate to inform the manager of any desk clerks behavior, this provides me with the information that I need in order to make improvements where they are needed. Regarding your comments on the lack of hot water, I am happy to report that...
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This is the first review that i have ever written. This hotel is worse than horrible. It doesnt deserve 1 star. Microtel needs to know how bad this is. The matresses are stained all on the sides where you can see it. All around GROSS. Beware. L
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I have one word for this hotel...TINY! Tiny pool, tiny TV up high on top of the wardrobe, and one tiny little package of shampoo for a room that sleeps 4 people. Every time we asked for something (like pool towels and more shampoo!) we were asked what our room number was. Are they going to charge me for this...
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I apologize for the dissatisfaction you experienced with the size of the hotel. We have recently updated our television sets to ’32 inch wall mounted high definition flat screens. In regards to asking the guests for their room number when giving out extra linens, this is done only for housekeeping inventory purposes. Here at Microtel we do not charge our...
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They authorized my credit card several times and I had a hard time getting my money back
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I do apologize for the inconvenience you experienced with your credit card authorizations. It is my hope that the issues were resolved to your satisfaction. Please feel free to always ask for a manager when issues such as these arise, I would have been happy to have help resolve the issue.
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The room that I was given had blood stains and tears in the sheets. Also part of the roof was coming off.
I have stayed at Microtels in Michigan, and have had no problems, so it's probably just this hotel in particular that is a problem.
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The hotel is newer, but the rooms are not clean. There was sticky food residue on the counter, our sink was clogged with what looked like barf... Not pleasant. The night clerk questioned me on why I had signified late arrival on my reservation when I was checking in at 11:00 at night, which I thought was incredibly dumb. He...
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5 poker players met to play in a tournament at the Downstream Casino. I had made the reservations for two rooms before reading the reviews. Just before leaving home I checked the reviews and I was worried that I had made reservations at the wrong place. We met at the casino and decided to check the motel out before canceling....
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We needed a place to stay for the night. Microtel was the cheapest at this exit. The rooms had nothing but an uncomfortable bed, TV and noisy air conditioner. The cost was $55, but for scratchy towels and such a tiny room it would have been worth it to pay more. Just wanting a place to sleep while traveling was...
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