The location of this property is nice. The view of the lake was gorgeous from our 4th floor room and we had huge windows from our living area and bedroom. The screened in porch was wonderful. Very clean and nice place to stay overall. January is a great time to stay because we nearly had the place to ourselves. Our...
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Thank you very much for your review. I am pleased that you enjoyed the views and the tranquility; it certainly is a nice time to visit us. Cleanliness and Customer Service are two of the most important things we can do to set ourselves apart from our competition and I take them very seriously. I am happy you found our...
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We had a wonderful stay at Westgate Branson Lakes at Emerald Pointe. The units are very well taken care of and clean. The one bedroom unit we stayed in had a king-sized bed, a living room area with a sleeper couch, a small kitchen, a dining area, and a nice screened-in porch overlooking Table Rock Lake (with a patio table...
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Thank you for coming to visit our resort and for taking the time to write a review. I am pleased that your family enjoyed your unit and that your family used the activity areas as well. Our units are well equipped and the view of the lake is awesome. Our Housekeeping and Maintenance Teams will be pleased to hear your...
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We stayed here while attending a wedding in the area and completely enjoyed this hotel. We stayed in a one room villa with a lake view. Even on our second floor the view was wonderful. A storm blew in and we could watch the fog and hear the ducks. Our unit had a screened porch, which would be a big...
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Thank you for writing a review and sharing your experience. The view of Table Rock Lake from our Deluxe 1 bedroom B-side unit is fabulous. The lake view units will sleep 4 and we have an attached A-side unit available also which is our 2 bedroom deluxe; by getting an attached A and B Unit you could sleep 8 and...
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My husband and I spent the night here for our 22nd wedding anniversary. We stayed in a one bedroom villa that didn't have a lake view since there were none available(we stayed on the 4th floor). We didn't think it would be a big deal, but it was! There are walkways outside of the rooms, and the bedrooms share walls...
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Thank you for taking the time to write a review and share your comments about your stay at our beautiful resort. With the feedback from our guests we can get better; we will definitely fix the problem with the bright lights interfering with our guests sleep time. You are correct that our lake side units do not have walkways next...
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My Husband and I booked a 2 bedroom deluxe condo, for our daughters bday. This place is fantastic, our view was of the lake, and on the 4th floor. The stay could not have been more perfect. The staff was so friendly and helpful. The beds were very comfortable and the layout of the place was perfect. We heard no...
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Thank you for taking the time to write your review. I am so pleased that we could play a part in making your daughter’s birthday a special day. Our mission statement is “ We fulfill our guest’s dreams by providing a quality vacation experience that exceeds all expectations” and it sounds like our mission was accomplished. We are working very...
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Me and friends came to Branson just to get away and have fun. This was a great location on the lake and we had a gorgeous view from the 4th floor. The room was very modern and clean, the TV was the old tube type and didn't get too many channels, but we didn't come to Branson to watch TV....
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I am happy that you and your friends chose our resort to stay at during your visit to Branson and more importantly I am pleased that you enjoyed yourselves. I appreciate your comment about our location on beautiful Table Rock Lake which is second to none and the views from our lakeside units are breathtaking. I will pass along your...
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Pros: Friendly staff, really nice clean pool and pool area, plenty of parking near your room, secure area with guard gate access, fairly well equipped kitchens with smooth top stoves, dishwasher, and washer/dryer. There were a couple of gas grills near the pool but the propane tanks were empty and we did not know if these were available for public...
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Thank you for sending in your review of our property. I am happy to read that you reported the many good things we do and have here Emerald Pointe. I also am appreciative to hear the things that you found not so good. When we hear from our guests we listen and it helps us get better. The paper thin...
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We have stayed here several times since it first opened. We have always enjoyed our stays until this year. You have to call a central call center in Florida to make reservations in which my credit card information was stolen and several charges were made on it from other countries. Some rooms are updated with flat screen tv's and others...
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Thank you for your review and I appreciate the fact that you are a return visitor. It is true that we a have a central reservation team in Florida which works very well for us. I apologize for the inconvenience that a stolen credit card number can cause and I am sure I speak for our entire team at the...
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We picked this location because it was near a condo my family had rented and we could walk back and forth. Had we been aware of other condo units available in the area with the same walking distance we likely would have chosen a different spot. For the same price, my family secured a 3 bedroom unit for the price...
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Thank you for responding on Trip Advisor; your input helps us to improve our resort.
I thank you and your family for choosing our resort; I hope you and your family will return again. Our mattresses are firm and I can appreciate the fact that you apparently do not like a firm mattress and I do apologize for any discomfort...
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Stayed with Family for family reunion. Some units are more undated then others but clean. Asked for bathroom light bulb to be replaced and front desk personal had to sigh mutiple times prior to saying she woud send someone up. it was changed in 5 minutes and that i think the lady had to sigh five times for each minute.Multiple...
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Thank you for choosing Emerald Pointe for your family reunion. We continue to update units every year and our housekeeping team does a good job keeping the units clean and ready for our guests. I apologize for your experience with our Front Desk Team member; our Front Desk Team manager will provide additional customer service training for her entire team....
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169 Reviews
48 Reviews
247 Reviews
