This hotel was more then expected...clean, good pool and workout center..nice room...great concerige room...
- Marriott Hotel Saint Louis
- Marriott Saint Louis
- Saint Louis Marriott

This hotel was more then expected...clean, good pool and workout center..nice room...great concerige room...
We stayed at this hotel on a recent field trip with our high school choir. The reserved rooms were not all ready when we arrived, but staff did what they could to make us comfortable until the rooms were cleaned much later that night. We were sorry to learn that breakfast was $14.99 per person (yikes! x 23 kids? no...
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Dear Winona B,
Thank you for the comments regarding your stay at the St. Louis Marriott West and for choosing our hotel for recent field trip. You provided us with a number of areas to improve and I appreciate your feedback as it helps us continue to perfect the service we provide. I was happy to hear that our staff...
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Ok place for a business meeting or conference, but certainly not a place to plan a big occasion event. There is nothing touristy in the surrounding area and basically no wow factor. Good deal for the inexpensive price. C+
Dear KittyKatNYC60763,
Thank you for taking the time to let us know about your stay at the St. Louis Marriott West. It was nice to hear that you felt our hotel was a good place for a business meeting or conference, but we were disappointed to hear that we were unable to provide you with the same level of options...
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This suburban Marriott is pretty much what you'd expect. Nice lobby and well appointed rooms. But what made this property noteworthy was the service. From the front desk to the wait staff, everyone did their job with a smile. While it is not too close to downtown St Louis, it is a good venue for a conference. The food is...
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Dear Lislander,
Thank for staying at the St. Louis Marriott West and for the kind remarks regarding our staff. Our guests are our number one focus and it was nice to hear that the level of service you encountered was so positive. We hope to see you again soon!
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Stayed at this hotel on a recent business trip to St. Louis. Its location is kind of secluded, but thats what added to the overall relaxing atmosphere that this hotel gave off. I had to request a late check in, did not get into the hotel until about 10pm, but the staff was super friendly and the hotel lobby bar...
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Dear Shawna J,
Thank you for your nice comments regarding our staff and accommodations. It is always good to hear that our guests found our hotel to be relaxing and even more rewardng to hear that our staff made your stay memorable. I will be sure to share your feedback with my team as I know they will be excited...
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Awesome friendly staff!!!!! The concierge remembered me when I came back from out on the town, he greeted me with a smile! The hotel had a convention so they put us on the 8th floor were its Quiet! Now I have an aphobia when its comes to hotel beds because of a hotel in Chicago had bed bugs. So I...
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Dear Costellofamily,
Thank you for taking the time to let us know about your stay and for pointing out the associates that were able to make your stay memorable. Tony and Connie in the concierge lounge really appreciate your feedback and Yolanda was so excited to here that she made such a positive impression during your stay. Each of these...
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I stay at this Marriott often for business. I cannot say enough about their fantastic customer service! From the front desk staff, to the housekeeping staff, to the bar/restaurant staff, everyone is so helpful and caring. Every morning the manager (i think) is waiting in the lobby and greets everyone with a 'good morning!' or 'did you sleep well?'. Such...
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Dear biztravler50,
Thank you for continuing to be a valued repeat guest of the St Louis Marriott West and for your nice compliments regarding our associates. Our entire team was excited to hear we continue to provide our guests with such fantastic service throughout the hotel. Your feedback is very much appreciated by each and every member of our team...
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It was my first time at this property, and I really enjoyed staying there. The staff was so friendly and helpful. My check-in and check-out both went smoothly. My room was in excellent condition. They have a great bar, and while I didn't get a chance to eat in the restaurant I heard people in the elevator talking about what...
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Everything nice and up-to-date. Loved the Starbucks on-site which turns into a full bar at night. Pool area was okay and the workout area was adequate. I ate at the restaurant for breakfast with my daughter who was with us and she got the full buffet for free. I opted for the continental but was charged for the full buffet...
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Dear klegov,
Thank you for your valuable feedback. I was happy to hear you enjoyed your stay and found our hotel to be nice & up to date. As you noticed, the Starbuck's counter is a focal point of our Marriott "Greatroom" lobby and the convenience of the serivce has received very popular responses from our guests. While I understand...
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We stayed here for three nights for a hockey tournament. The rooms and lobby area are updated and clean. The staff is friendly enough. However, the rooms are small and the doubles have full beds, not queens. We had to get connecting rooms for our family of 5 because the rooms don't have pull-outs. Our rooms did not have a...
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Dear JackTyChar,
Thank you for your feedback regarding your stay with us. I am happy to hear that you found our recently updated hotel to be clean and that our staff was friendly & helpful. However, I was disappointed to hear that you found our connecting guest rooms did not provide the space you would like to have for your...
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