I was there on business and my wife tagged along for fun. This is a very good value for the suburbs of St. Louis. There is a large mall nearby and lots of good restaurants within a few miles. The staff was very helpful and accomondating. The lounge looked typical for a hotel, but the drinks were very reasonable priced...
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Dear Valued Guest,
Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor.
Your comments are exactly what we love to hear and what we strive for everyday. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations.
I am...
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My stay started badly when both my co-worker and I both had to try about 10 times to get our keys to work when we arrived at our rooms. Later that night, it took him about 25 times and mine never did work
So when I tried to go to sleep there was this whistling noise, like the wind blowing...
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Dear Valued Guest,
Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I wish to express my sincere apology for the lack of accommodating service and accommodations you have received especially related to room keys and noise. I assure you that this is not indicative of the level of service and quality we...
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The hotel had nice room with comfortable beds and nice decor. The staff was friendly.
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Dear Valued Guest,
Thank you for taking the time out of your schedule to comment regarding your recent stay at our hotel. I am very pleased to read how much you enjoyed your stay with us, and we are delighted. We strive continually to maintain the superior level of service and accommodations which has symbolizes the Doubletree by Hilton.
I...
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We are actually here right now. The hotel is very nicely decorated. The rooms are updated and clean. The pool is big with a 7 ft end and fountain with led lights in the hot tub and pool. The water is nice and warm in both pool and hot tub and I believe it is salt water BIG PLUS! There...
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Dear Valued Guest,
Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor.
Your comments regarding the pool, cookies and overall feel of the hotel are exactly what we love to hear and what we strive for everyday. The feedback in regards to business center assists us in improving our service and property on...
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Nice and clean rooms, well organized and layed out. Rooms doors have closers that really shut the door loudly, so plan on an early wake up time. Food service was good at our banquet. One thing I along with many others in our group did not care for was their anti-conceal/carry signs for the entire hotel which in my mind...
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Dear Valued Guest,
Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor.
Your comments regarding our rooms and banquet event are exactly what we love to hear and what we strive for everyday. In regards to the signage we are required by local ordinance to post this signage although I appreciate the feedback...
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Stayed here over Thanksgiving weekend while visiting family, primarily because of all the Hilton brands in the area, it was the least expensive. This hotel is next to the Chesterfield mall, so close to shopping and restaurants. On site they have indoor and outdoor swimming, tennis courts, fitness facility, conference facilities, a quaint little lounge/bar, and a restaurant. The bar...
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Dear valued guest,
Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor.
Please know that your feedback is extremely valuable to us especially related to our overall facility offerings and proximity to shopping. We will utilize your response by continuing to focus on making each and every guest experience the best it can...
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Nice hotel, stayed there for a month so got a bit boring after a week or 2 - breakfast good, staff very helpful but no dinner service some days. Bar very quiet most of the time but again, good service and ok food there....
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Dear Valued Guest,
Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor.
I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. Please know that your feedback is extremely valuable to us especially related to our overall facility offerings...
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I just returned from an annual meeting at this beautiful hotel. It's very nice, not quite 4 stars as it shows some wear here and there. But I give the rooms 5 stars for comfort and cleanliness.
They did an excellent job hosting our event, however they announced they would increase the rent on the conference room from a total...
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Dear Valued Guest,
Thank you for taking the time out of your schedule to comment regarding your recent visit at our hotel. I apologize that you feel that your group was quoted too high. Our pricing is competitive and comparable to other venues within the marketplace. I want you to know that our goal is to not only meet the...
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As others have commented the air unit was very loud. Our unit froze up, the carpet was wet and when they came to check it they removed a very dirty filter. The lamp by the bed would not work, it was not plugged in, someone had broke off a prong of a plug in in the outlet so when I...
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Dear Valued Guest,
Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I wish to express my sincere apology for the lack of accommodating accommodations you have received especially related to the air conditioning unit. I assure you that this is not indicative of the level of service and quality we strive to...
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Very clean, comfortable room. Great buffet breakfast, need car to get to outside restaurants. Large mall nearby, with hotel shuttle to close by attractions. Hotel shuttle to airport but is not free.Lots of interesting historical sites nearby
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Dear Valued Guest,
Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor.
Your comments are exactly what we love to hear and what we strive for everyday especially related to the Conference Center. I want to thank you for your business as I do realize there are a lot of choices out there...
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