I have to say that the overall appearance of the hotel is impressive. The size, the look, the amount of things happening and how it manages the stay busy even in the wee hours of the night. Sadly, that is where the amazement stops. The first sign of trouble was the person who checked me in. Rude, short, and unprofessional.... More

Booked through Hotwire and arrived late. Overwhelming smoke smell in lobby and hallways. Gave me a smoking room which was unacceptable due to my asthma. Explained this to front desk staff but was informed that no nonsmoking room was available and, because I booked with hotwire, could not get a refund. I assumed nonsmoking was the default choice but apparently... More

I was surprised to find an airport Crowne Plaza room for $89 and booked it quickly. When I arrived, the grounds and common areas were attractive and updated but sadly, my room was not. Think 'old Holiday Inn' decor. The room was very clean and spacious but outdated and missing the wonderful new beds everyone is talking about. Amenities were... More

Nice clean comfortable beds. We were on the executive floor so we had access to the lounge but didn't really use. The floor smelled very smokey, but our room was non-smoking and did not smell. We had an early flight so we did not get to try the free breakfast in the lounge. Would stay again. You can leave your... More

This is a jewel of a hotel. From the moment you walk thru the door until you check out you are in a hotel that cares.The pool area is spotless,as is the fitness center. The room was spacious,clean and with all the amenities you would want. The entire staff were receptive to your every need.In particular,Vinnie at the front desk... More

I stay at the Crowne Plaza every time I fly out of St. Louis, MO. It's convenient to the airport, they let you park your car there for free, they have a restaurant and a bar on site so you don't have to leave the property. The hotel itself is getting a little dated but it is clean. They will... More

Stayed here before leaving for Mexico. Close to airport, convenient shuttle, and free-parking. Room was adequate and clean, no complaints. We ate at the TGI Friday's onsite, which was nice. Liked the look of the atrium lobby. I hear they are undergoing a renovation, so the rooms should be getting updated soon. Would stay area again.

I got this room for a great deal bidding on priceline.com. We got a NS king room-it is spacious, clean, & comfortable. The staff that checked us in were very professional, courteous, & helpful. We would stay her again! AND free parking & WiFi!

My experience with this hotel began before we arrived. My teenage son has some issues, which I conveyed to the manager, and...."problem solved" (THANKS MIKKI !!!) We had a late night flight, and needed to use the hotel shuttle, as we didn't pick up our car until the following day. The shuttle arrived within minutes of our call for it,... More