The hotel seems to have fallen into disrepair in some places: halls were dirty, spare furniture in halls that is broken, smells odd, hot tub not working, dead plants in hot tub area. Entry to the hotel is nice and breakfast room is nice. Workout room has old equipment in it and an empty water cooler. The suite we stayed... more

My wife, brother in law and sister in law stayed at this holiday inn express on July 25, 2009. We stayed in room 440 and 442. I paid for both rooms. When I called to get reservations I asked for rooms either side by side or across from each other. They said, It is taken care of and gave me... more

Never again. Stayed on a reward stay, so no complaint about rates. We had made advance reservations, and the only reward room available was for 2 queens. On arrival, we asked if a king was available, and one was, but was not ready. We were asked to come back later in the day, and the room would be ready. Once... more

Four teachers having a great time was the reason for our visit! This was a great place to stay. Our hot breakfast was great each morning and it was free! The hotel staff ,including maintenance, were all very friendly and went out of their way to help make our four night stay enjoyable. The hotel has been recently updated. It... more

When we first booked our room we were planning on staying for three nights. During the second night my husband got sick and decided that he would feel better if we just went home. I went to the desk and explained the situation and was given a complete refund for the day that we were not able to stay. I... more

In my opinion, this was the better of the two HIE's in Branson. The staff was freindlier, the room was nicer, and the location is better. There were a few problems with the room, such as AC not working properly, but the front desk took care of the problem when I told them about it. My only complaint about the... more

I will never stay at any Holiday Inn again because of this experience. The hotel staff was too involved in arguing about who had more hours on the schedule than to give us decent attention when we checked in (and out-must have been a BIG discussion to last 24 hrs...) but the kicker was the dead skin flakes in the... more

The hotel check in time is not until 3:00pm, but the staff was very friendly and helpful allowing us to check in early since our room was clean. We booked a Jacuzzi King Suite which had two rooms. One area included the king bed with a bathroom, the other room contained a living area with a second bathroom and small... more

very nice hotel for our family, with great hot breakfast and comfortable room. The location is close to all shows and attractions. Very good value with the whole family, will be back again. more