We stayed at the Stone Castle Hotel December 17th & 18th . My family really wanted to use the hot tub after a long day of shopping. It did not work. Someone came and turned it on but it still didn't work. The carpets in our room were very dirty. No one ever came in our room to make the...
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Dear Vicki,
Thank you for your recent stay at The Stone Castle Hotel & Conference Center. We are sorry to hear that you did not enjoy your stay. As you know, we have two indoor pools and hot tubs, one of which is currently being completely renovated, and the other will follow when it's completed. After we realized that the...
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I was very leery staying at this hotel after all reviewing a lot of negative reviews. However, a last minute decision to go to Branson brought us here.
The hotel is nice from the exterior. Typical Branson - if you're expecting an W Hotel, Vegas-esq spread, or even a nice Marriott Renaissance - you might keep looking. However, it's neat...
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Dear Jason,
Thank you for your recent stay at The Stone Castle Hotel & Conference Center. We are happy to hear that you enjoyed your trip to Branson and your time spent at our hotel. Thank you for noticing the improvements and changes our new management and ownership team is in the process of making. The TVs are just one...
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My husband,17 month old grandson and I stayed at Stone Castle on New Years weekend. We had an awesome time and the service was great! They have a delicious hot breakfast, and are close to the strip yet not on the strip. We enjoyed the indoor pool and spa as well. All of the staff was very helpful! We will...
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Dear Mark and Melinda,
Thank you for your recent stay at The Stone Castle Hotel & Conference Center. We are thrilled to hear that you thoroughly enjoyed your time here; thank you! Thank you for noticing things such as our delicious hot breakfast, excellent customer service, and perfect location.
We look forward to your next trip to Branson and your...
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This is a sprawling place but it is beginning to show its age. The room was clean but worn the AC/Heat was very noisy and the towels really needed to be replaced. Again we had a pricing issue we had a reservation conformation for one price and the clerk that checked us in would not honor it AT ALL. When...
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Dear Geoark,
Thank you for your recent stay at The Stone Castle Hotel & Conference Center. We are sorry to hear that you did not enjoy your stay and that there was a problem with your billing. However, we are glad that it was able to be fixed before you departed. We hope that you'll try us again the next...
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we booked this hotel for the indoor swimming pool. We traveled mid week so the hotel was on the quiet side. One thing we like to do is check in and hit the pool. We are in our fifties so we sure don't act out of line. We went and checked out the pool. The pool room is very warm...
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Dear Valued Guest,
Thank you for your recent stay at The Stone Castle Hotel & Conference Center and for taking the time to review the hotel. We are glad to hear that you enjoyed your stay other than our no alcohol rule in the pool. This rule is in place for several reasons, including the most important, the safety of...
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I booked this hotel with alot of hope. Some of the reviews ive read about dirty carpets and breakfast that was bad made me take a change and just hope for the best. My mother visited from South Africa so we wanted to go away and we were more then sattisfied with the hotel it was clean,the front desk lady...
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Dear Valued Guest,
Thank you for taking the time to review our hotel and for your recent stay at The Stone Castle Hotel & Conference Center. We are thrilled to hear that you enjoyed your trip and that you visiting mother enjoyed it as well. Thank you for sharing your great experience.
We hope to see you next time you're...
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Very nice accomodations. I recommend this hotel to all my friends when they stay in Branson.
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Dear Valued Guest,
Thank you for your recent review of The Stone Castle Hotel & Conference Center. We sincerely appreciate your review and your recommendation of our hotel to your friends. The recommendations you make are invaluable to us and we wish to thank you wholeheartedly. Thank you! We trust that we'll see you next time you're in Branson.
Thank...
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My wife and I stayed at The Stone Castle Hotel & Conference Center in Branson, MO from Wednesday thru Sunday and had a very good time. The breakfast in the mornings was very good. I would recommend this to every one. They also have family suites that are great.
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Hi Lynn,
Thank you for your recent review of The Stone Castle Hotel. We sincerely appreciate your taking the time to review our wonderful property. We are thrilled to hear that you enjoyed your stay over Thanksgiving weekend. Thank you for letting us be a part of your holiday. We're glad that you enjoyed breakfast and that you will recommend...
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I have stayed several times with them and the staff has always been extremely nice and helpful. The rooms are very nice!
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Dear Carol,
Thank you for your review of The Stone Castle Hotel. We are delighted to hear that you enjoyed your stay and that you are a loyal guest; thank you! We sincerely appreciate your review and your loyalty to The Stone Castle. We trust that we'll see you again in the near future.
Until next time, have a very...
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Quite by accident we have located a great place to stay in Branson. Rooms are reasonable, property is clean, and everyone is sooo friendly. You've got to try it!
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Hi Debbie,
Thank you for your recent review of The Stone Castle Hotel. We sincerely appreciate your taking the time to review our wonderful property. What a great accident- to stumble upon a great hotel such as ours. Thank you for staying with us, we hope you'll stay with us again in the future!
Have a very merry Christmas!
Sincerely,...
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