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All 13 Berkeley hotels »

Hilton St. Louis Airport

3.5 of 5
10330 Natural Bridge Road, Berkeley, MO 63134
Hotel amenities
Hilton St. Louis Airport
Ranked #4 of 13 hotels in Berkeley
3.5 of 5 stars 190 Reviews
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190 reviews from our community

What travellers say about this hotel
  • Very nice(5)
  • Room service(5)
  • Business center(5)
  • Early morning flight(4)
  • Water pressure(3)
  • Executive floor(3)
  • Free internet(3)
Traveller rating
    47
    51
    38
    27
    27
Only show reviews for Family (20) | Couples (31) | Business (71)
Date Rating
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 June 2012 NEW via mobile

Booked 1 night stay at the hotel because I had an early morning flight out of St Louis. I was very expressed with the front desk staff & my room. The only negative thing I saw was the bottom of tub look like it once had a mat or something there & it left an stain that looked like some... More

Was this review helpful? Yes
Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
3 June 2012

Dear Valued Guest, Thank you for your recent visit and your feedback about your stay at the Hilton St. Louis Airport. After reviewing your feedback I am pleased you enjoyed our service at the front desk along with your overall stay. Your feedback is extremely valuable to us since we strive for extreme satisfaction and anything less is unacceptable. I... More

Omaha, NE
1 review
5 of 5 stars Reviewed 29 May 2012 NEW

The people at this hotel are wonderful! It was a hectic weekend, and I can't remember individual names, but every employee we encountered over Memorial Day weekend went out of his/her way to make our stay enjoyable.

Was this review helpful? Yes
Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
3 June 2012

Dear valued guest, Thank you for your recent visit and your feedback about your stay, we enjoyed having you at the Hilton St. Louis Airport. After reviewing your feedback I am pleased you enjoyed our hotel. Your feedback is exactly what we love to hear and what we strive for everyday. I want to thank you for your business as... More

Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 23 May 2012

Despite a couple of glitches during our stay, our time at the St. Louis Airport Hilton was enjoyable. We got in past midnight and after making the long trek to our room, the key cards wouldn’t work. As we unpacked, we realized the carpet was very wet near the air conditioning unit. Management was very apologetic and let us move... More

Was this review helpful? Yes
Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
25 May 2012

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. Clearly we fell short in areas to provide you with the quality you have come to expect and deserve with Hilton. I apologize that you had to experience any glitches. My team and I will be personally looking to these matters... More

Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 23 May 2012

I reserved a Romantic getaway room package online with the Hilton Honors program and received additional upgrades for $5-20 extra, what started out as a basic King room ended up being a KING Size executive suite with a birdseye view of the Airport Runway. We never left the room and got married after check out!

Was this review helpful? Yes
Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
25 May 2012

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I am very pleased to read how much you enjoyed your stay with us and congratulations. We strive continually to maintain the superior level of service which has symbolized the Hilton. I am very pleased to read your comments and I... More

Salt Lake City
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 May 2012

Surprisingly, This full-service HIlton although it is an older property surprised me. The hotel staff was very personable from the front desk, house-keeping, and bar. I found the rooms clean and offered the better amenities. The shower was HOT forever... along with updated bathroom fixtures. The location is right next to rental car agencies so you can walk to drop-off... More

Was this review helpful? Yes
Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
25 May 2012

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I am very pleased to read how much you enjoyed your stay with us. We strive continually to maintain the superior level of service which has symbolized the Hilton. I am very pleased to read your comments and I look forward... More

Keller, Texas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

I stayed at the St. Louis Airport Hilton for two nights at the end of a multi-city business trip. The front desk clerk was very friendly when I arrived, and when I got to my room I found a hand-written note from the General Manager welcoming me. After having had poor service from airlines, rental car companies and other hotels... More

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Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
8 May 2012

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I want to thank you for choosing the Hilton St. Louis. Plus I hope you enjoyed your dinner in Columbia. Thanks again for your comments and I will share your wonderful comments with them. It was a pleasure having you here... More

Iowa City, Iowa
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 29 April 2012

I had stayed at this hotel before and wasn't looking forward to it but the recent renovations have really improved the place. My room was refitted with newer bathroom fixtures, was clean and beautiful. The staff did a wonderful job of meeting the needs of a big wedding, hundreds of kids in town for a robotics contest, and the training... More

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Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
1 May 2012

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. Please know that your feedback is extremely valuable to us and I am happy that you returned... More

Nokomis Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

The help was great! The accommodations need work if this building is going to remain as a true Hilton. The air handlers in the hall on the 7th floor pump air that smell of mold. The room air conditioner filters are only changed after complaining. The Discovery meeting room only had on or off temperature settings. The carpets through out... More

Was this review helpful? Yes
Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
30 April 2012

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I wish to express my sincere apology for the lack of accommodating accommodations you have received especially related to the air conditioning unit, carpets and expectation. I assure you that this is not indicative of the level of service and quality... More

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Yakima WA
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 April 2012

Fabulous hotel stay ... tired from long drive from Oklahoma City ... bed had tons of pillows, amazingly close to airport but without airport noise, staff was extremely courteous. Only regret was being billed for internet service -- member of their rewards program and just feel shouldn't have to pay for internet service. Didn't need to park but parking had... More

Was this review helpful? Yes
Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
29 April 2012

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. Your comments are exactly what we love to hear and what we strive for everyday. I want to thank you for your business as I do realize there are a lot of choices out there when you need accommodations. I am... More

Wichita Falls, Texas
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 12 April 2012

I know that Hilton is a respected chain, so this may reflect my mentality more than widespread sentiment. I stayed at this hotel on a business trip over Easter Weekend. Location is awesome next to the airport, and they do pick up. But I had a rental car. Unlike many hotels in the airport area, they charge $10 per day... More

Was this review helpful? Yes
Ryan Konz, General Manager at Hilton St. Louis Airport, responded to this review
14 April 2012

Dear valued guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I apologize that a few of your experiences you noted were anything less than extremely satisfying especially with parking, Internet and breakfast. Our goal is to not only meet the needs of each and every guest we serve, but to exceed... More

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Additional Information about Hilton St. Louis Airport

  • Hilton Hotel Saint Louis
  • Saint Louis Hilton
  • Hilton Saint Louis
Address: 10330 Natural Bridge Road, Berkeley, MO 63134
Price range (per night):* INR5,033 - 10,345

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