Upon arrival I was told by the manager, who was working the front desk, my reservation was past and I was marked as a "no show'. This was a prepaid reservation. I asked how could this happen,can you do something to help me. He flat out said no. I Called Hotwire and they even asked him to refund me and... More

I hope they will be shut down as soon as possible so that people will no long get disappointed and annoyed by the poor condition and poor working staff and poor everything. I thought I would be served a decent breakfast but I found out that they just gave you thin orange juice or apple juice mixed with water, thin... More

If you want an average motel, with an average staff, average ammenities and an average room then this place will not disappoint. It was clean, but the bed linens were thin and the mattress was dirty. The bedspread had a hole in it and when I asked for an extra blanket I was told I would have to come down... More

Does NOT deserve evan one star but you gotta out something. I was quoted an AARP rate of 49.95 but when I went to check in the rate was 54.95. No big deal just 5.00 but the smell in the lobby and hallways was a big deal. I complained about the odor at the desk and they said they would... More

I booked on short notice via Expedia. Surprisingly the hotel was way better than described. No dirt, no dust, bed and bathroom top, close to Memphis. Staff very kind. Wifi speedy and properly working. You can blame the pool was closed, but it was bathtub sized anyway. Would stay here again! More

We booked this hotel through Hotels.com. The reviews were really good - I'm not sure why. The rate was pretty good. When we got there the clerk said there would be a charge for our 15 yr old son (as an adult). That put this small crappy room to nearly $100. The air conditioner knob wouldn't work. The clerk had... More

Walked into the lobby and were met by a very nice soft spoken gentleman. Thought this might not be too bad. Could over look the mild smell that was totally unfamiliar to me, yet lingered throughout the hotel. The stairway to the second floor has not been swept or mopped in ages! Filthy! THE ROOM: Bed - clean. Bathroom -... More

I recently stayed in this Hotel in southaven and I thought it measured up alright for the price and all that went with it. Because I stayed for nearly two weeks they gave me an upgrade to a really nice suite room for the same price and I really enjoyed it and thought it was nice of them to do... More

Booked in Southaven through hotels.com because we could not get a room nearer Graceland. When my husband checked the bed, we saw stains on the box springs and then lifted the sheet and there was a huge stain on the mattress itself.....no mattress cover on it...just the sheet. He went to complain, was give keys to a different room and... More