went to casino with a purple $500 chip we had gottrn on a previous trip to tunica and saved for a rainey day. It was a grand casino harrahs chip obtainned at this property but they would not honor it. They said it was their chip from their casino but they did not have to honor it. We asked for... more

We booked a stay here with free travel from Michigan and a free room for Friday through Monday. While we were disappointed that there was no casino attached to the hotel. Someone had mentioned the shuttle runs every few minutes. That is not true, at least not while we were here. The information provided in the room is the courtesy... more

My husband and I stayed at Harrah's Veranda for his birthday this year, and payed $190 for the room. The room was mediocre. We had come for a concert that was cancelled (we weren't informed) and we ended up walking around the gambling area for our evening. We were bored, and finally went to bed. Very disappointing. I almost cried. more

The hotel was beautiful, the food was great but when it came down to customer service there wasn't any. When we arrived and checked in and went to the room I always check my bank account to make sure what we have and what can be spent. My jaw hit the floor, instead of the 190.82 (240.82 w/dep) they had... more

We stayed in the Veranda portion of the hotel which was not directly connected with the Casino. We did not realize this when we made the reservations, but there was a shuttle we used a few times that seemed very realible and we had a car rental so this was not an issue. What was an issue was the condition... more

We just returned from 4 days at the Veranda. We noted on our reservation for early check in and when we arrived @ 11am we were turned away after we explained that we had traveled all night and had requested an early check in. We returned at 2:30pm because I got sick and asked if they had a room ready... more

Traveled 450 miles and we stayed at Harrah's Casino/Hotel - our reservation was for Friday thru Monday morning - had such a wonderful time on Monday morning after checking out decided to stay another night and checked back in. The tables were great! You have to eat at 37 Steakhouse and make SURE you order crab cakes they are to... more

Stayed at Harrahs and found the hotel staff to be uninformed about anything other than their exact duties and even then were not all that helpful. Paula Deans buffet was a big disappointment. Over priced the food was cold , tasteless, bland and in some cases just plain old. The Casino itself is lovely and the dealers are friendly for... more

We have had the opportunity to be guest at most of Harrah's properties and have found that their priority has been hospitality and service with a smile. We cannot say the same for Tunica. The entire staff whether the hotel, restaurants, or slot people can be only be described as "rude and crude." There was no greeting upon entering restaurants,... more