We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 13 Ridgeland hotels »

Holiday Inn Express Ridgeland - Jackson North Area

2.5 of 5
6485 Frontage Rd., Ridgeland, MS 39157 (Formerly Comfort Suites)
Hotel amenities
Ranked #12 of 13 hotels in Ridgeland
2.5 of 5 stars 20 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

20 reviews from our community

    Trip type
Traveller rating
    0
    3
    4
    4
    9
Date Rating
Kate B
Gainesville, Florida
Contributor
12 reviews
2 helpful votes
2 of 5 stars Reviewed 15 January 2012

Inexpensive hotel with wonderful customer service, but I wouldn't stay there again. The wireless internet connection was terrible, and troubleshooting advice from staff did not resolve the problem. The "business center" is located in the lobby, and the printer did not work. Traffic, trains, and thin walls made sleeping difficult. Strange odors pervaded the hallways and stairwells, though the room... More

Was this review helpful? Yes
Sandra Pryer, General Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review
17 January 2012

Thank you Kate, For your valuable feedback from your recent stay at our hotel, our customer comments are the best way for us to continue to improve our guest experience. I have contacted our Internet Support Company and they're in the process of upgrading our network to ensure that were providing the highest level of service,we have also checked the... More

57Lulu
Tampa, Florida
Top Contributor
118 reviews
81 helpful votes
1 of 5 stars Reviewed 18 November 2011

If you are in an odd numbered room you will hear the trains at night; even rooms are on the 6 lane highway right in front. Not a good location for sleeping and they charge you for it!. At 2:30 in the morning my smoke detector started to chirp like when the battery is going bad. Don't they check these... More

Was this review helpful? Yes
Karen Berthelson, Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review
21 November 2011

First of all, let me say thank you for staying with us and completing a review for us on tripadvisor.com We feel like we have a great location - close to restaurants, shopping and a short distance from the main freeway. I apologize that you had a bad experience with the smoke detector. We do our best to take care... More

Travellers are raving about these Ridgeland hotels

Embassy Suites Jackson-North/Ridgeland
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1147081?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hyatt Place Jackson/Ridgeland
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1147197?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Days Inn & Suites Ridgeland
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d216983?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Residence Inn Jackson Ridgeland
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d778648?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Cabot Lodge Jackson North
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d238923?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
msdeedee1965
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 18 July 2011

The Hotel Was Very Nice Overal. There Where Teenage Boys SkatingThroughThe Lobby And On The Furniture. The Evening Front Desk Clerk Was Informed But Told Me That They Were Not As Loud As The Guest Sitting In TheLobby. The Boys Had Been Doing That All Day!!!! Where In The Hell Were The Parents. Several Of My Family Members Reported It... More

Was this review helpful? Yes
Karen Berthelson, Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review
14 November 2011

We are sorry that you experienced noise from other guests. We have now put into place our Guest Code of Conduct which we have family reunions and sport team groups sign. This will help us create an environment for all of our guests to enjoy. We are glad that you enjoyed your stay overall. We look forward to your next... More

musicbecca2
Top Contributor
63 reviews
9 helpful votes
3 of 5 stars Reviewed 25 June 2011

The hotel is fairly new - only a couple of years old, but for as much staff as we saw around during the day the hotel wasn't kept as clean as it could have been. We found a bag of trash on the elevator and there was a stale smell in the hall on the 2nd floor. Our room was... More

Was this review helpful? Yes
Karen Berthelson, Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review
14 November 2011

Thank you for staying with us at our hotel - the Holiday Inn Express & Suites Ridgeland Jackson North. We do have a new management team in place and look forward to correcting some of the issues that you saw at our hotel. We are glad that you liked the breakfast - it has so many options and is FREE... More

tigarloco
1 review
1 helpful vote
4 of 5 stars Reviewed 22 December 2010
1
person found this review helpful

This hotel was being remodeled last time I was in town but is now complete. I was treated first class at check in and found my room to be clean and nicely furnished. The breakfast variety was much better than what I find at other hotels, so good job and thanks for making my stay so pleasant More

Was this review helpful? Yes
Karen Berthelson, Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review
14 November 2011

We are glad that you had the opportunity to stay at our hotel. We did recently change to a Holiday Inn Express & Suites and are proud of how beautiful our hotel is. Thank you for choosing to stay with us and hope we get to see you again soon so that we can roll out the red carpet. More

needsitclean
Columbus, Mississippi
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 30 June 2010

Stayed here with a basketball team as an adult chaperone so I had to stay or I would have left as soon as I walked into my room! There was mold on the shower curtain all the way across and about 3 inches up from the bottom. The bedspread had a large burn on it as well as an unidentifiable... More

Was this review helpful? Yes
Karen Berthelson, Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review
14 November 2011

Thank you for your honesty and for staying with us. We have recently went through changes including a new management company and a new General Manager. We look forward to the opportunity to see you and your team again if you come to town and show you what a great job we do taking care of our guests. More

OMN98
Georgia
Reviewer
3 reviews
3 helpful votes
3 of 5 stars Reviewed 22 June 2010
1
person found this review helpful

Recent reviews of this motel led me to expect the worst at this motel, but I have to say that my accommodations were adequate, though nothing fancy. My only complaint is that my "nonsmoking" room stank of cigarette smoke, barely covered up with perfume. The place is being renovated, so there is a bit of noise during the day, but... More

Was this review helpful? Yes
tlc911
dallas fort worth
Contributor
11 reviews
11 helpful votes
2 of 5 stars Reviewed 7 June 2010
2
people found this review helpful

Walked in and got as far as checking out the room. Did not stay. Ask for the best Jacuzzi suite. Gave me the key to look at the room before I checked in due to the awful reviews. Noticed the elevator first. Peeling caulk, dirty floor, bare and cold within. Stepped out on second floor. The hall needed vacuuming. Looked... More

Was this review helpful? Yes
Karen Berthelson, Manager at Holiday Inn Express Ridgeland - Jackson North Area, responded to this review
14 November 2011

We are appreciative of your honesty. The hotel has had many changes since you stayed in June of 2010, including but not limited to a new management company and new GM. I can assure you that you will not have the same experience again if you stay with us again. Our jacuzzi suites are very popular and well received among... More

howellx
GA
2 reviews
1 helpful vote
1 of 5 stars Reviewed 29 March 2010
1
person found this review helpful

I suggest don't stay at this hotel. Very nasty rooms, train track right behind the hotel, so you will be getting up around 3 am to welcome the train. Nothing seems to work, like no wireless, no fitness room, remote non functional, broken iron board, no iron, no mattress pad , stinky bed spread, very bad choice of breakfast bar... More

Was this review helpful? Yes
roboird
Memphis, TN
Top Contributor
70 reviews
19 helpful votes
3 of 5 stars Reviewed 23 February 2010
1
person found this review helpful

I have stayed here about 10 times without a problem. This time disappointing. Had to go to front desk for towels, grape and other items found on floor from previous occupant, human hair on bed sheets, leak in bathroom ceiling dripped down all night, air system control faulty, no hot water in shower in morning, internet connection poor. The staff... More

Was this review helpful? Yes

Travellers who viewed Holiday Inn Express Ridgeland - Jackson North Area also viewed

Drury Inn & Suites Jackson
4 of 5 stars 51 Reviews
Ridgeland, MS
CHECK RATES! ABS:HotelCheckRates-d259039?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Embassy Suites Jackson-North/Ridgeland
4.5 of 5 stars 43 Reviews
Ridgeland, MS
CHECK RATES! ABS:HotelCheckRates-d1147081?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hyatt Place Jackson/Ridgeland
4 of 5 stars 35 Reviews
Ridgeland, MS
CHECK RATES! ABS:HotelCheckRates-d1147197?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 13 hotels in Ridgeland, ranked by popularity »

Been to Holiday Inn Express Ridgeland - Jackson North Area? Share your experiences!

Write a Review Add Photos Add Videos

Holiday Inn Express Ridgeland - Jackson North Area Also Known As

  • Comfort Suites Ridgeland
Address: 6485 Frontage Rd., Ridgeland, MS 39157 (Formerly Comfort Suites)

Is Holiday Inn Express Ridgeland - Jackson North Area your business?

  • Manage your listing
Holiday Inn Express Ridgeland - Jackson North Area
Show the lowest price for this hotel* (from our partners)
CHECK RATES!