We checked in late on a Wednesday night and made it to our room. Light in the bathroom was burned out and A/C did not put our cold air but overall room was fine. Fine until we went in to take a shower and the water was turned off. So at 10:30, we called the front desk and the clerk... more

My husband and I booked this hotel only because the hotel next to it (Drury Inn) had no rooms available. We live in Columbus, GA and were on a leisure trip in Jackson for the weekend. The room was dingy, dirty and smelled like mole, even the air quality was horrible. If we could have gone anywhere else we would... more

The room was very dirty and the hotel needs to be renovated really bad. Mold on the walls as well as dirt and grim. The staff that checked us in was awful. They were rude and really nasty. This includes that manager. The only people in the hotel that worked very hard was the ladies that worked the Breakfast in... more

My parents and myself and my children stayed at this Comfort Suites just one night. It wasn't horrible, but could have been better. When I called I requested a crib, the guy at the desk that night said they didn't have cribs, or they did but wasn't sure I'd want to use it. Since I travel with a mattress and... more

Had to stay here as part of a wedding party so I didn't actually choose this place. It is really not good. It's not on the level of terrible, but I would prefer something better than this. First of all, it feels dirty. When you walk in, there's a popcorn cart sitting empty in the lobby. The insides of it... more

Our group had a reservation several months in advance. 3 weeks before the reservation, I had to call the Sales director to get the contract signed. When the group tried to make reservations and place the rooms on their personal credit card, the front staff couldn't pull up any of our reservations. After all of this confusion, we cancelled our... more

I had reservations at the Ridgeland, MS Comfort Suites for December 6-8, 2005. I checked in on Tuesday, December 6. On the morning of Wednesday, December 7 while getting ready to leave the room, someone from housekeeping knocked on the door. I called through the door that I would be out of the room shortly. Five minutes later there was... more

I had to stay at this hotel for almost three months for business. I realize that there were some problems because of Hurricane Katrina but that does not account for the rudeness of the hotel staff or the laziness. There were only 5 days total that I didn't have to go to the front desk and get either towels, coffee,... more