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Candlewood Suites

2.0 of 5
7448 Craft Goodman Rd, Olive Branch, MS 38654
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Candlewood Suites
Ranked #3 of 10 hotels in Olive Branch
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53 reviews from our community

    Trip type
Traveller rating
    28
    14
    6
    3
    2
Date Rating
Baton Rouge, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 3 April 2013

Clerk was very friendly and room was clean. Had reservation with confirmation through Candlewood Suites for king room but only queen available upon arrival. TV cable was out service during stay. Clerk on duty told my DH that manager was aware & that tv cable had been out of service all day would not be available until next day. DH... More

Was this review helpful? Yes
CWOlivebranch, Manager at Candlewood Suites, responded to this review
4 April 2013

I want to thank you for letting us know about the problems that you encountered during your stay. We are truly sorry that the room we selected for you did not meet and exceed your expectations. We are looking at all of the things you mentioned and working to make sure that every thing is corrected. We are aware that... More

Yuba City, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 April 2013

There were a few challenges during our stay and the staff was excellent! This is the kind of service that makes loyal customers. Thank you staff. The room was spacious and clean. The only suggestions is to replace the lumpy pillows.

Was this review helpful? Yes
CWOlivebranch, Manager at Candlewood Suites, responded to this review
4 April 2013

Thank you for telling us about your stay! We try hard to make every guest experience perfect, however sometimes things do go wrong. At the end of the day it is our goal to show that we care and make things right. I am glad to hear that our staff did their best to take care of your needs in... More

Benton Harbor, Michigan
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 March 2013

The owners of this hotel makes everyone feel like friends and family. The cupboard is so well stock that its hard to believe that you are not in an actual convenience store. I was so impressed with how well decorated this hotel was the first time I stayed that I was childishly anxious to see what the owners had done... More

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CWOlivebranch, Manager at Candlewood Suites, responded to this review
4 April 2013

Thank you for your kind words. We are always looking for ways to improve the experience of our guests. It is a very rewarding event when our guests take the time to let us know that we are keeping them interested in our property. The greatest compliment we can have is for our guest to continue to return. We look... More

Birmingham, Alabama
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 24 March 2013

We stayed here on our way back to Birmingham. We had just spent two nights in a 4-star luxury hotel. The beds were more comfortable and the room was more cozy here than in the luxury hotel. Only minor complaint...dingy bathroom floor (but overall the room was clean).

Was this review helpful? Yes
CWOlivebranch, Manager at Candlewood Suites, responded to this review
4 April 2013

We love hearing that our guests feel comfortable. We know that traveling can be a weary task and that is why we work hard to make you feel at home. Thank you for letting us know about your experience and please let us know when you are planning to return to our area! More

Phoenix
Top Contributor
245 reviews 245 reviews
120 hotel reviews
Reviews in 129 cities Reviews in 129 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 March 2013

The staff at this location are superb ... they anticipate your needs and address any requests immediately. Kecia, Jasmine, Jonathan and David are great folks excelling in the hospitality industry. We had a couple requests for some minor (REALLY minor!) maintenance issues as we went out the door. By the time we returned later that day both items had been... More

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See 2 more reviews by Candace R for Olive Branch
CWOlivebranch, Manager at Candlewood Suites, responded to this review
4 April 2013

Thank you so much for letting us know about your stay. We are very proud of our staff's dedication to make every guest feel at home. It was so nice having you with us during your stay. We hope to see you again soon! More

marks, ms
1 review
5 of 5 stars Reviewed 31 December 2012

My husband had a medical procedure scheduled and it was a last minute decision to try to stay close by the hospital the night before. We were able to get a suite, king bed, non-smoking, on a short notice and at a great price. AND we were able to bring our toy poodle, lilly, because we could not find a... More

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atp1372, Manager at Candlewood Suites, responded to this review
23 January 2013

Thank you so much for your response. We know that there are many reasons why you need a hotel and it is important that we take good care of you when you are here. We hope your husband has recovered and is doing well and in good health. Please come back when you can enjoy all we have to offer... More

Virginia Beach, Virginia
Top Contributor
134 reviews 134 reviews
45 hotel reviews
Reviews in 56 cities Reviews in 56 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 19 November 2012

Recently spent 2 nights here while in the area. It was a pleasant place to stay, staff was friendly and helpful. It is close to Memphis and easy to get to the tourist places. It is slightly out of the way, but there are many places to eat and shop. Candlewood suites are usually a very good place to stay... More

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atp1372, Manager at Candlewood Suites, responded to this review
21 November 2012

Thank you so much for taking the time to tell us about your stay. It is our goal to take care of each guest with excellence and we are happy to hear that we met your expectations. Thank you for your continued loyalty to Candlewood Suites. We look forward to seeing you again very soon. More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 9 November 2012

I was staying at another hotel in the area and they overbooked my room due to a conference that was hosted by the owners so I had no place to go and no transportation. My company has recently added Candlewood to our options so we called there. Although this hotel does not have a dedicated shuttle, the General Manager and... More

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atp1372, Guest Relations Manager at Candlewood Suites, responded to this review
14 November 2012

Thank you for taking the time to share your experience with us! Sometimes plans get changed and we are always willing to to our best to make the process as easy for you. We want you to be treated like a member of the family and the management team takes pleasure in working hand in hand with our staff to... More

Wichita, Kansas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 November 2012

Slightly odd location, but great lodging nonetheless. King bed was cozy, pillows were fluffy, bathroom was spacious and the updated paint colors/flooring throughout the building are so on trend. Warm and inviting from the word "go"! Arrived really late but the desk clerk and concierge room attendant were so pleasant even at 1:30 am! Would definitely stay again!

Was this review helpful? Yes
atp1372, Guest Relations Manager at Candlewood Suites, responded to this review
14 November 2012

We are so happy that you found us and that we were able to make you feel at home. At Candlewood Suites it is our motto and our goal for you to consider us home. We are very proud of our staff for taking such good care of our guests such as yourself. We look forward to seeing you again... More

Chicago Ridge, Illinois
1 review
5 of 5 stars Reviewed 2 November 2012

I really enjoyed my stay here, this was one of the nicest hotels i ever had the pleasure of being in. The rooms were amazing and the service was great I almost felt like I was ripping the hotel off at the price I was paying. Check in was easy especially considering the fact that there were several of us... More

Was this review helpful? Yes
atp1372, Manager at Candlewood Suites, responded to this review
14 November 2012

Thank You so much for sharing your experience with us. We strive to maintain our property with all of our guests in mind. We are thrilled that you found us to be everything you expected and we look forward to seeing you again soon! More

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Additional Information about Candlewood Suites

Also Known As:
Candlewood Hotel Olive Branch
Candlewood Hotel
Olive Branch Candlewood Suites
Olive Branch Candlewood
Address: 7448 Craft Goodman Rd, Olive Branch, MS 38654
Phone Number:
Region: United States > Mississippi > Olive Branch
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #3 of 10 hotels in Olive Branch
Price range (per night): INR5,332 - 6,720
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Great location & all suites property offers great economical rates with the best service & cleanliness in Memphis & North MS areas. We offer most in-room amenities, full kitchen, DVD player, free guest laundry & free dinner every Wednesday. ... more   less 
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