Stopped in late, was greeted by a very pleasant lady at the front desk. Our room was quiet. First floor, very high ceilings. Room had small kitchenette area. Nice breakfast in lobby- eggs, bacon, bisquits, bagels, yogurt, etc. Loved how the fan constantly ran (white noise), and the temperature maintained without running the a/c constatnly. Only issue was you had...
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Had to go to Olive Branch for a Funeral and was nly there overnight. I booked online and room was ready at 3 when I arrived. It was a non smoking room and seemed very clean. The hallway had a smoke smell but the room did not.
The room was comfortable and the bed was nice. The shower had great...
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Our family along with 10 others stayed at this hotel for a national basketball tournament in Memphis. We were pleasantly surprised at what a nice hotel this was. The staff were above and beyond accomdating, even hosting a pizza reception one night for the guests of the hotel. Breakfast each morning was much better then many free breakfasts we have...
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Thank you for taking the time to write and submit your review. We really enjoy it when teams and their supporters stay with us – everyone seems to have a good time, even if they are not winning every game. We look forward to serving you again the next time you are in our area.
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Had "Do Not Disturb" sign on door, yet house keeping still pounded on the door. Requested A Late Check , yet the best they could do was 1 hour! Out by NOON! I had NO Time For A Shower! They Knew I Was Mad and They Knew They Screwed Up! Got back to my room and front desk called to...
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We are terribly sorry you were so unhappy with your stay – you comments will help us in training to emphasize the importance of consideration and good service in every guest encounter. We have since been in direct contact with you and I believe you were satisfied with our conversation and resolution. If that is not the case, please let...
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I booked this hotel through Hotwire for my group of 6 people for $52 per room and was pleasantly surprised with the quality of this hotel. It was easily accessible from the highway. Check-in was easy. The rooms were clean with very comfortable beds. Breakfast had a nice selection of hot and cold choices. There was a pool which we...
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Thank you for booking with us and for sharing your comments about your stay here. We are always pleased when guests want to tell others of their satisfaction with the accommodations and services we offer, and hope you will stay with us again the next time you are in the area.
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I chose this hotel for a recent trip to Memphis, TN based on the rating it had received on Trip Advisor, which listed it as the #1 ranked hotel in Olive Branch. Immediately after checking-in, I was looking on my blackberry to make sure I'd booked the right hotel. If this is the best hotel in Olive Branch, I would...
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Thank you for your comments – we appreciate your input as it helps us improve our product and services. We are obviously very sorry you were disappointed with the conditions you found at our hotel, partially due to the four smoking rooms on the 2nd floor, and that we lost your business for this stay. We make every effort to...
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We were welcomed warmly by the young man at check in. We enjoyed the complimentary cookies and the comfortable room. The air ran great, and the bed was very comfortable. The breakfast was outstanding (better eggs than at the Hamptons we stayed at--which made up for there being no waffle, but who cares if everything else is eggcellent), and we...
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Thank you for submitting your review of our hotel. We are very glad you enjoyed the accommodations and service we provide. In case you haven’t already heard or experienced it, all Holiday Inn Express hotels will have fresh pancakes on their breakfast bar before the end of April – let us know what you think of them, please. Rosemary, our...
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The staff was so friendly and so helpful. The rooms were very clean and easy access to Memphis. I would stay here again and they are pet friendly!
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We are so glad you & your pets enjoyed your stay here, and look forward to seeing you again soon. Thanks for taking the time to post your comments.
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This hotel was awesome! The room had a comfy firm mattress with the duvet style bedspread (as opposed to the bedspreads with separate blankets and sheets) and met our expectations for a Holiday Inn Express. I found it to be comparable with other HI Express' that I have stayed in. Clean room with unusually high ceilings for a hotel room,...
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We are so glad you enjoyed your stay with us, and thank you for sharing your experience. In-room maintenance is a big job at every hotel, and we appreciate you bringing these flaws to our attention, so they can be fixed as soon as possible. We want your room at our hotel on your next visit to be perfect, and...
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I stayed in Olive Branch recently at the Hampton in Olive Branch and the service was not that great. The people were not helpful at all. So I decided to stay at the Holiday Inn Express in Olive Branch. And I did. The Guest service was excellent. Jonathan checked me in and was helpful. He knew Olive Branch. I was...
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Thanks for your nice comments about us. Jonathan is one of our best and he inspires all of us to give excellent service to every guest all the time. I will make sure he receives the recognition for making such a good impression on you. Please let us know when you will be back to we can thank you in...
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32 Reviews
20 Reviews
