I have stayed here three times over the past 4 years. The first two were fantastic. This time we had a room by the pool. The children screamed for 2 hours past closing. We reported them 2x and it continued. The bed sheets were stiff and scratchy. my husband and I were very uncomfortable, to the point we looked for...
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Thank you for your review. We sincerely appreciate your feedback. We regret that you had an unpleasant experience. It is always our goal to make sure our guests enjoy their stay at our hotel. We hope you'll try our hotel again when in Madison.
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Stayed here last night on business. Hotel is very clean, beds comfortable. The staff was very nice. I did not eat here, so I cannot comment on that. I'll look forward to staying here again.
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Thank you so much for the complimentary review! We are so glad you enjoyed your most recent stay with us. As always at the Hilton Garden Inn Madison, our goal is to make our travelers feel right at home. We look forward to seeing you again soon!
Rachel Bolanos
Director of Sales
Hilton Garden Inn Madison
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This hotel was PERFECT! It was right by everything else in Madison, with a bridge that went across a pond to two restaurants, PieWorks and Bonefish Grill, both amazing. The service was excellent. The room were extremely clean, but there wasn't anything truly special about them. I will definitely stay here again!
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Thank you so much for choosing the Hilton Garden Inn Madison while in the Jackson-metro area. We are so glad you enjoyed your stay and look forward to serving you again soon!
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We stayed in the Hilton Garden Inn, while attending a weekend family event. We chose it based on TripAdvisor ratings and were not disappointed. It was located in a lovely, upscale area, with easy access to shopping and restaurants. Check-in was by far the fastest I've ever experienced and it was nice to be greeted with warm, fresh, chocolate chip...
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Thank you so much for choosing the Hilton Garden Inn Madison for your most recent trip to the Jackson-metro area. We are so glad you enjoyed your stay! We sincerely appreciate your business and look forward to serving you again soon.
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I was part of a group of 20 who stayed at HGI on a golfing trip this past July. It is a new hotel and our room was clean and very roomy. We got the Bed and Breakfast Rate so the fully cooked breakfast was part of our package. I enjoyed the breakfast and our stay was very good at...
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We are so glad you enjoyed your stay. It is our priority to make sure all of our guests have a great experience at the Hilton Garden Inn Madison. We look forward to seeing you again next July!
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I stayed here as part of a block of rooms for a local wedding. This hotel is very accessible to I-55. The area is very upscale with a Kroger, Home Depot, Bonefish Grille, and CVS close by. The hotel staff was friendly and helpful. I sent something from my room to print in the business center, a complimentary service, and...
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If you are ever in the Jackson, MS area this should be your first choice in hotels. I have stayed here a number of times and always have an exemplary experience. Staff are attentive, enthusiastic, and helpful. In addition to the on-site restaurant, there are several good chains and local family-owned restaurants in easy walking distance acrosss the boardwalk over...
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Thank you so much for choosing the Hilton Garden Inn Madison for your most recent trip to the Jackson-metro area. We sincerely appreciate your business and look forward to serving you again soon!
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i was such geart secvices i will be back me andddddddd my family will be back to the fabulous hotellllllll thanks for your services
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This is a beautiful hotel in a great location. The rooms are very nice and have everything you need. I do prefer to stay in hotels with free breakfast, however, and this was not provided.
The reason I have given this four stars is because the front desk staff was the most unfriendly I have ever encountered at a hotel!...
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Thank you for the review. As always, it is our goal at the Hilton Garden Inn Madison to provide excellent customer service to all our guests. We regret that you had an unfavorable experience during your stay. Please feel free to contact me directly (rachel.bolanos@hilton.com) so we can further discuss your stay and how we can make it right. We...
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I absolutely love this hotel.... Good customer service... Wonderful rooms... Really good food.... I definitely think this is the best hotel I've ever stayed in!!
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Thank you so much for the kind words. Our goal at the Hilton Garden Inn Madison is to ensure our guests feel right at home. We are so glad you enjoyed your stay and look forward to seeing you again soon!
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