I was very skeptical about staying at this hotel after reading the reviews but I am glad that I went against the reviews for once. One review talked awful about the gentleman working at the front desk, Tony. I was hoping that he would be working when I stayed so that I could judge his actions against the review and... More

This is a very nice hotel as far as cleanliness but the customer service is HORRIBLE! From the time my bestfriend and I walked threw the door Desk clerk Tony didn't greet us and after getting our price mixed up and after I said he was wrong he went BALLISTIC!! he screamed at my bestfriend and I and all we... More

Hotel is not like i have become used to with the comfort inn and suites. I was not impressed. Hotel is not only dated, it was not clean and appliances in room need replaced. Lobby was not a good first impression. It was dirty and surrounded by glass that would be beautiful it they took time to clean it. Nor... More

I will never use this hotel again. They have a very bad attitude towards their customers. They also charged me three times for the same room. Still trying to get this straight.

When I worked around Laurel MS.I stayed at the Comfort Suites. It was great. Staff and management were great. Clean comfortable room. Nice pool area. Great breakfast. My job cancelled on the third day 3 hours after check out time and they did not charge me for the third day. Not many places are that considerate. When I work in... More

My family typically chooses Comfort Suites because of convenience and cleanliness we've encountered in the past. This experience was different. The sofa in the room was stained (we even tried flipping the cushions) and ripped in several places. We wouldn't even sit on it. The bathroom had not been restocked, so no soaps or shampoos. The TV only got 4... More

My husband, daughter and myself all had to take a last minute trip to Laurel Mississippi and we came across this hotel. The hotel is a non-smoking hotel. The room was a double bed and a little living area with a couch. The room seemed very clean until I went to take a shower and found hair in the bath... More

I stay at Comfort Suites hotels throughout Miss., La., Ala., with exceptional service and amenities although attempted to stay at this hotel after air condition at residence was damaged secondary to back weather. After arriving was told that local residence were not allow to obtain room because of history of damage to rooms, furthermore after a request to speak to... More

A fellow teacher and I stayed here while attending a training session in Ellisville. While Hattiesburg had more lodging/dining options, we chose convenience over variety. Comfort Suites was very clean and quiet (although several reviews seemed to contradict this). The parking lot was well lighted and seemed secure (important to two females arriving in the evening). Although I had to... More