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Comfort Suites

2.0 of 5
1820 Jefferson St., Laurel, MS 39440
Hotel amenities
Comfort Suites
Ranked #5 of 11 hotels in Laurel
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19 reviews from our community

    Trip type
Traveller rating
    4
    2
    3
    4
    6
Date Rating
Crystal Springs, Mississippi
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 26 April 2013

Good location right next to I-59 and 16th St., which appears to be the main strip for Laurel; and not far from downtown either. Also, 12 minute drive from Ellisville and Howard Industries area. This hotel is 2 stories with no elevator - not a real problem but be aware. The layout is like a very irregular polygon. It does... More

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LorrieS468, General Manager at Comfort Suites, responded to this review
30 April 2013

Thank you for your feedback. We look forward to seeing you again on your next visit through Laurel. Sincerely, Lorrie Sumrall GM-MS109 More

Tupelo, Mississippi
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 26 April 2013

I was very skeptical about staying at this hotel after reading the reviews but I am glad that I went against the reviews for once. One review talked awful about the gentleman working at the front desk, Tony. I was hoping that he would be working when I stayed so that I could judge his actions against the review and... More

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LorrieS468, General Manager at Comfort Suites, responded to this review
30 April 2013

Thank you for taking the time to send your feedback. I along with my staff works very hard to meet & exceed your expectation. I am pleased that your stay was enjoyable. We look forward to your next visit. Sincerely, Lorrie Sumrall GM-MS109 More

Brandon, Mississippi
1 review
1 of 5 stars Reviewed 30 March 2013

This is a very nice hotel as far as cleanliness but the customer service is HORRIBLE! From the time my bestfriend and I walked threw the door Desk clerk Tony didn't greet us and after getting our price mixed up and after I said he was wrong he went BALLISTIC!! he screamed at my bestfriend and I and all we... More

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Pembroke Pines, Florida
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 29 July 2012 via mobile

Hotel is not like i have become used to with the comfort inn and suites. I was not impressed. Hotel is not only dated, it was not clean and appliances in room need replaced. Lobby was not a good first impression. It was dirty and surrounded by glass that would be beautiful it they took time to clean it. Nor... More

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Laurel
1 review
1 of 5 stars Reviewed 5 July 2012

I will never use this hotel again. They have a very bad attitude towards their customers. They also charged me three times for the same room. Still trying to get this straight.

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Lafayette, Louisiana
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 30 June 2012

When I worked around Laurel MS.I stayed at the Comfort Suites. It was great. Staff and management were great. Clean comfortable room. Nice pool area. Great breakfast. My job cancelled on the third day 3 hours after check out time and they did not charge me for the third day. Not many places are that considerate. When I work in... More

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Gulfport, Mississippi
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 24 April 2012

My family typically chooses Comfort Suites because of convenience and cleanliness we've encountered in the past. This experience was different. The sofa in the room was stained (we even tried flipping the cushions) and ripped in several places. We wouldn't even sit on it. The bathroom had not been restocked, so no soaps or shampoos. The TV only got 4... More

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See 2 more reviews by A C for Laurel
Houston, TX
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 22 November 2011

My husband, daughter and myself all had to take a last minute trip to Laurel Mississippi and we came across this hotel. The hotel is a non-smoking hotel. The room was a double bed and a little living area with a couch. The room seemed very clean until I went to take a shower and found hair in the bath... More

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Laurel, Mississippi
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 11 August 2011

I stay at Comfort Suites hotels throughout Miss., La., Ala., with exceptional service and amenities although attempted to stay at this hotel after air condition at residence was damaged secondary to back weather. After arriving was told that local residence were not allow to obtain room because of history of damage to rooms, furthermore after a request to speak to... More

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Ocean Springs, Mississippi
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 29 July 2011

A fellow teacher and I stayed here while attending a training session in Ellisville. While Hattiesburg had more lodging/dining options, we chose convenience over variety. Comfort Suites was very clean and quiet (although several reviews seemed to contradict this). The parking lot was well lighted and seemed secure (important to two females arriving in the evening). Although I had to... More

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Laurel, MS
3.5 of 5 stars 15 Reviews
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Laurel
Comfort Hotel
Comfort Suites Laurel
Laurel Comfort Suites
Address: 1820 Jefferson St., Laurel, MS 39440
Region: United States > Mississippi > Laurel
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
Ranked #5 of 11 hotels in Laurel
Price range (per night): INR5,393 - 5,943
Hotel Class:2 star (2*)
Reservation Options:
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