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Baymont Inn and Suites

5709 I-55 North, Jackson, MS 39206
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Baymont Inn and Suites
Ranked #9 of 51 hotels in Jackson
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    14
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Date Rating
1 review
5 of 5 stars Reviewed 16 May 2012

I have been staying at hotel for the past six months and love it. My room is always clean and the staff is enjoyable. Shena Donna Shannon and Cierra are the best. My company has tried to move me to the Hilton but I refuse to leave. Since the new manager has been here it is so much better. They... More

Was this review helpful? Yes
Sherdonna Miller, General Manager at Baymont Inn and Suites, responded to this review
18 May 2012

Mr. McCall, Thank you for staying with our property and for the kind words regarding our staff. We pride ourselves in being service professionals here at the Baymont Inn & Suites. We look forward to seeing you again when travel plans permit! Kind Regards, Sherdonna General Manager More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 30 April 2012

My family and I stayed here for my grand baby graduation. Everyone was so nice to us. This was our first time in Jackson and we were very impressed with the people here. The breakfast buffet was much better than the food we had at IHOP. Our room smelled real fresh. I forgot to ask the cleaning crew what they... More

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See 2 more reviews by Brenda C for Jackson
Sherdonna Miller, General Manager at Baymont Inn and Suites, responded to this review
15 May 2012

Thank you so much for your compliments about our hotel. We strive to provide excellent service to our guests. We appreciate your business and look forward to your future trips! More

Jackson
2 reviews
1 of 5 stars Reviewed 29 April 2012

My stay at this hotel was horrible!!!!!! The first issue came about when we got in the room and the smoke detector kept beeping. When we called down stairs she asked us to take the battery out. Not our job!! But just so we could sleep we did. Even after taking the battery out, the alarm still kept beeping so... More

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Karen Berthelson, Manager at Baymont Inn and Suites, responded to this review
30 April 2012

Thank you for staying at the Baymont Inn and Suites of Jackson. I am very sorry to hear about your experience here at our hotel. I would like to first and foremost to apologize for the cleanliness of your room. I have addressed this issue with my housekeeping staff, and I will continue to monitor. I would like to assure... More

Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 25 April 2012

The personnel at front desk & kitchen were very helpful & nice. Rooms needed serious cleaning, bathroom floor had hair & dust in corners and I saw a bug. Headboards & furniture need serious dusting & polishing. Good price close to everything. Toilet seat kept coming off. Room was not fresh, it did not smell like it had been cleaned.... More

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Sherdonna Miller, General Manager at Baymont Inn and Suites, responded to this review
15 May 2012

Thank you for taking the time to review our property. I would like to apologize for the inconvenience you received during your visit. Here at the Baymont Inn & Suites we strive to exceed our guest’s expectations, and with your situation it looks like we were unable to deliver. I would like to assure you that we value your business... More

Atlanta
Top Contributor
66 reviews 66 reviews
Reviews in 41 cities Reviews in 41 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 21 April 2012

This hotel is close to a number of fast food restaurants, and freeway I stayed for 5 nights without problems. The carpet is in serious need of replacing. Comes with microwave, coffee pot & small refrigerator. Breakfast is standard nothing special. I found the beds to be very hard I had to sleep with a pillow under my shoulder to... More

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Karen Berthelson, Manager at Baymont Inn and Suites, responded to this review
25 April 2012

Thank you for your review and for staying with us. We appreciate it. Thank you also for the compliment in regards to our staff - we pride ourselves in providing great service. More

donaldsonville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

The service at the Baymont in Jackson, Mississippi was great. The lady at the front dest was very nice, friendly and helpful. The rooms are very spacious, neat and clean. Thank you for your kindness through my stay. I would recommend this hotel to the President.

Was this review helpful? Yes
Karen Berthelson, Manager at Baymont Inn and Suites, responded to this review
25 April 2012

Thank you for your recommendation. Wouldn't it be fun if the President did come and stay with us!?! More

Hattiesburg, Mississippi, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 March 2012

The lady @ the front desk is the nicest! We got the suite. And the Bathtub was HUGE! But needed a good bleaching. I called down to the front desk to request bleach and that was not a problem. Moments later housekeeping was @ the door and offered to do it. I declined and took care of it myself. That... More

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Karen Berthelson, Manager at Baymont Inn and Suites, responded to this review
10 April 2012

Thank you for taking the time to write a review. We take all feedback to heart and appreciate what you had to say. We did have problems with our water heater but got it resolved as soon as possible. We look forward to your next visit! More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 February 2012

This was one of the most enjoyable stays at a hotel that I can remember. Since I travel for business 80% of the year, I find myself at a number of various hotels. The Baymont Inn in Jackson provided for me an excellence in customer service unmatched by many five star hotels. Latoya of the breakfast staff goes above and... More

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Sherdonna Miller, General Manager at Baymont Inn and Suites, responded to this review
7 March 2012

Dear Guest, Thank you for staying with our property. We pride ourselves in our customer satisfaction and it was our pleasure to make your stay the quality one you expected. We look forward to having you as our guest again on a return trip to Jackson, MS and thank you again for staying with us. Kind Regards, ­­­­­Sherdonna, General Manager More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 February 2012 via mobile

Great rate, very clean and spacious room. Easy to access from highway. Checked in at 3am and was greeted quickly. Booked hotel on hotels.com via my iPhone around 9pm and it was ready and waiting when I drove up from New Orleans. Will Definetly stay again.

Was this review helpful? Yes
Sherdonna Miller, General Manager at Baymont Inn and Suites, responded to this review
22 February 2012

Thank you for staying with our property and for the kind words regarding our staff. We pride ourselves in being service professionals here at the Baymont Inn & Suites. We hope to see you again when travel plans permit! Kind Regards, ­­­­­Sherdonna General Manger More

St. Louis, MO
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 January 2012

We had initially made a reservation at the LaQuinta across the road. It's an older hotel with all exterior doors. We passed the Baymont on the way to LaQuinta, and noticed the Baymont sign for $45 rooms. We had a Wyndham number and received a $5 discount. Our friends traveling with us did not have a Wyndham number so the... More

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Additional Information about Baymont Inn and Suites

5709 I-55 North, Jackson, MS 39206
Price range (per night):* INR3,635 - 4,138

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