The staff in this hotel were the friendliest I have encountered in my 20+ years of travel. The meeting facilities are very good. The guest room was average - could have been a little cleaner, and the beds are not comfortable (very hard).

This is one of the prettiest Garden Inn's I have stayed in. The former King Edward hotel is fantastic and has a very welcoming lobby and common area. The rooms are not as awesomely updated as the common areas are (the common areas are THAT nice) but they are adequate. The customer service here has been fantastic all 3 times... More

Downtown Jackson is the land time forgot. Detroit is a beautiful town vs. Jackson...but this hotel is the first positive change I have seen there in years. The lobby is beautiful, rooms clean, great hotel bar and above average bar food. I have stayed at the Marriott for years and will no longer be heading to that dated and dusty... More

poor check in took 30 min. no room service for breakfast. by the time i got checked in room service for dinner was closed. air condiditioning didn't work. would not recommend this hotel. xxxx xxxx. xxxxx. xxxxx. xxxxx. xxxxx. xxxxx

Valet parking only $14 extra plus tips. Pool was green and smelled bad. Food was not great and they were understaffed in the bar and restaurant. The rooms were clean but our overall experience was less than average.

Outstanding service, quality and hospitality. Though the best experience at this hotel was the breakfast. Some of the best hotel breakfast food we've had in many many years of travel. Rooms were clean and comfortable and the access to Jackson from this hotel makes it a conveient and well deserved comfort while staying in Jackson.

My husband and I enjoyed our stay at the King Edward. We like to stay in downtown Jackson. Within the hotel, the lobby has historic charm. The rooms are nicely decorated with very comfortable beds. Additionally, it has a good amount of space and was very clean. The service staff was friendly and helpful. The hotel has a restaurant and... More

The hotel has been beautifully restored and it is a great value for the price. The staff were friendly and courteous. The Jackson downtown area, however, is very empty and doesn't offer much in the way of restaurants or shops at this time.

My wife and I stayed here on our wedding night before departing on our honeymoon. When we arrived and checked into our room we realized we were starving so we went downstairs to the resturaunt. The meal was fresh cooked and very reasonably priced. The service from the entire staff was outstanding and the rooms were very modern and clean.... More