Could not cancel after viewing room as it was 4:20 PM and cut off was 4 PM. Asked for non-smoking and room REEKED of smoke odor. Room was dirty and suffered from "use". My business partner had a room which was also dirty and used beyond it's useful life. The doors (which all open outside and is not disclosed in... More

Columbus, MS is a wonderful little town, but the manager of this hotel needs to move. Maybe not clear out of the city, but at least to a non-customer service job. The lady was plain RUDE. The hotel was nice, but you might want to sneak in when she is not on duty. The management was so unlike any Best... More

Hotel staff is "uppity" and show a lack of concern for customer satisfaction.

The hotel manager, Sharon, was very unprofessional and rude towards me the entire time I was there. She falsely accused me of having more than the paid guests staying with me, having extra guests in the pool, came into the food area on the last morning I was there and was loud and rude about my grandson sitting in there... More

We arrived at the hotel around 6:00 PM to find the parking lot filled with Police and Flashing Blue Lights. The local police had hunted down a man who had shot a policeman and trapped and shot him in or very near to the Hotel parking lot. We were apprehensive about staying there, but we were in a hurry to... More

I was pleasantly surprised as this hotel is either new or freshly renovated. Very clean, spacious room. Convenient location close to shopping, restaurants, drug stores, etc. Free, no-hassle Wi-fi. Very nice for an economy hotel.