The room itself was no different than any other standard hotel room. It was clean and everything worked, no complaints. The location is ideal for this small town. The oldest part of the hotel does smell bad. I don't actually know if they ever book any rooms in this part of the hotel anymore. The newer part of the hotel... More

Hallway smell of old cigars. There are many better places to stay in the area. They need to do alot of updates.

We tried to find a room in Duluth and everything was booked. Therefore, we drove to Virginia. The Coates seemed to be the only hotel with rooms available between Duluth and the Canadian border. The room was clean; however, the hotel appeared dated. The curtain liner had a hole in it. The pool looked nice although we didn't use it.... More

First--the good. The hotel location can't be beat. It's right downtown so you can park and walk. Most places are closed by 5pm, with the exception of the numerous bars along Chestnut Street. Now, the hotel. The hotel is understaffed. It took 20 minutes to check in because there is only one person working at a time. While checking in,... More

I stayed at the Coates while in Virginia for work. The location of the hotel is perfect! Right on one of the main streets with shopping and food within walking distance. The lobby of the hotel seemed somewhat outdated, so I was nervous at first. My room was clean and very comfortable. I stayed in a room adjacent to the... More

They act completely unprofessional for one thing! We had our boys' birthday party there and the charge with tax came to 103.00. I checked my account this morning and was wondering why they charged us an extra $50. I called and the manager said they charged us because food was dug into the carpets and they had to clean the... More

The Coates staff could not be nicer. There's free coffee in the lobby in the morning. The pool is clean. My room and bathroom were (mostly) clean; the shower curtain liner had mold and when I advised the desk clerk of this when I checked out, he thanked me. The bed was comfy. Lots of channels on the TV and... More

The location is ground zero. Right on the main street and within yards of bars, restaurants and shops. I was worried about my Lucy (Harley Road King) as they have no parking lot. But she was OK as I was told reception is 24 hour. Reception was fine....my room wasn't. It was far too small, in fact tiny, and dated.... More

Rooms were fantastic, any problems were instantly corrected. Staff were the best and we will definitely be back there next year as this will be an annual trip for us since we had such a great time at the hotel and with everyone we met. Poor Gary's Pizza kitty corner from Hotel has the best pizza anywhere and attached bar... More