The customer service was appalling!! For a place whose claim to fame is having a cozy fireplace in every unit, you would think that they would keep their firewood supply well-stocked and their fireplaces well-maintained and safe. Not the case!! All of their wood was green and was virtually unburnable. Not to mention the fact that while we were almost... more

My dad and I head up to the North Shore each fall as a ritual. It is part reminiscent of vacations with mom and part errand as he likes buying his firewood from a local who usually has the sugar maple and birch saved for him. We stayed in a Grand Superior 1 Bedroom. My dad is 80. We went... more

Overall, we were happy with the experience. We got a Lakeside Room which had somewhat small spaces. Decor was acceptable. The room was fine, but it certainly wasn't to die for. The views, however, were to die for. They need to update the fitness center - would be a huge plus in my book. Unfortunately, one of our most memorable... more

My fiance and I came to Bluefin Resort for the first time at the beginning of October. It was wonderful because the trees were at peak fall color. We were warmly greeted by the front desk staff, were able to quickly check in and start enjoying our mini-vacation. Upon entering our room, our neighbors had a dog that was barking... more

I have been going to Blue Fin Bay for a number of years. No matter what kind of a mood I am in when I come I always leave relaxed and refreshed. The view and access to the water is spectacular. People are friendly, rooms are great and I love that I can cook if I like or find a... more

I've stayed at BFB alone, with daughters, with husband, with friends, with husband and friends- numerous visits most seasons over the years. At one time the Grille had bad food and worse service. I took a distant relative to dinner there, and the waitstaff laughed when we said the fish was cold and full of bones, and basically ignored us... more

Here is the email I sent the Bluefin Bay since we have returned form our trip: My husband and I planned a trip to Bluefin bay for a much needed relaxing vacation 8/22/09 - 8/25/09. We have been to Bluefin Bay before and really enjoyed the exceptional services and amenities. We were looking forward to this service again. This time... more

I have stayed at Bluefin Bay many, many times over the last 12 years as well as other places along both the north and south shore of Lake Superior, and Bluefin Bay continues to top them all when it comes to proximity to the water and those amazing views. While the lake itself is mesmerizing, I always appreciate the open,... more

We stayed in a one bedroom condo with a stay for 3, pay for 2 night special. Our condo was very clean and very up to date - granite countertops, new decor, newer appliances, all kinds of dishes available etc. I also loved the very large kitchen table - perfect for games and meals. The dishwasher was also nice to... more